Dynamics 365 Intelligent Order Management documentation

Discover how to make the most of Dynamics 365 Intelligent Order Management with training, docs, and videos covering product capabilities and how-to articles. Learn how Intelligent Order Management can help your organization coordinate, standardize, and optimize orders captured in a mix of channels and systems through a single point of order orchestration.

Get Started

Welcome to Dynamics 365 Intelligent Order Management

What's new

What's new

Training

Training

Concept

Troubleshoot

Implement

Guidance

• Deployment options
• Install Intelligent Order Management
• Policies and rules

Try/Buy

• Sign up for Intelligent Order Management trial
• Get trial licenses for Intelligent Order Management
• Trial FAQ
• Quick start lab overview
• Set up and open demo providers

Set up

• Set up an environment
• Work with providers
• Provider catalog
• Email capabilities in Intelligent Order Management

Administer and develop

Architecture

• Architecture overview
• State framework architecture
• Extensibility

Administer

• Administration overview
• Admin home workspace
• Data management

Develop

• Power Automate flows
• Finance and operations integration solution
• Reporting and Power BI integrations
• Integrate Supply Chain Management procurement
• Integrate Supply Chain Management transfer orders

Use

Manage your orders

• Fulfillment and Returns Optimization provider overview
• Manage subscription orders
• AI simulations feature

Get reports

• Power BI dashboards in Intelligent Order Management
• Intelligent Order Management Insights reporting

More resources

• Get support
• Blogs and communities
• Videos

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