Find records in timeline with What you've missed
Important
This content is archived and is not being updated. For the latest documentation, go to Welcome to Dynamics 365 Customer Service. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | 
Jul 31, 2023 |
Oct 2, 2023 |
Business value
The What you've missed feature in timeline helps users quickly see the records they haven't viewed. This helps them increase their efficiency by prioritizing and scrolling through the records as needed.
Feature details
The What you've missed feature in timeline helps keep users informed by enabling them to easily view records they haven't yet opened or viewed. This helps them quickly address the activities they need to catch up on and scroll past anything that isn't a priority.