Offline sync settings for frontline workers


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Enabled for Public preview Early access General availability
Users by admins, makers, or analysts Nov 17, 2023 - Apr 1, 2024

Business value

Frontline workers get more control over their offline experience with new sync settings. These new sync settings help save on cellular data usage and device battery life.

Feature details

Field Service mobile app users get two new settings in their Offline Status Page. These settings let them control the automatic sync intervals and the connection type.

Field Service mobile offline sync settings.

  • Sync interval: Adjust the sync interval to sync more or less frequently depending on individual needs. Users can also choose to not automatically sync at any interval if they only want to sync on demand.

  • Sync on Wi-Fi: Lets users choose if their automatic sync happens on cellular networks and Wi-Fi connections or only when connected to a Wi-Fi network.

See also

Offline sync settings (docs)