Enable self-checkout in Store Commerce app

Enabled for Public preview General availability
Users by admins, makers, or analysts Apr 29, 2024 -

Business value

Point-of-sale (POS) customers can turn on kiosk-based self-checkout on the Store Commerce app in Dynamics 365 Commerce to reuse existing workflows. This functionality allows customers to enable self-checkout for items that can be scanned and paid for by credit or debit card.

Feature details

The following capabilities that enable customers to turn on self-checkout are available as part of this release:

  • Enable out-of-the-box, customer-facing self-checkout layout using Commerce headquarters configuration.
  • Enable the ability to scan and add items to the cart.
  • Enable the lookup of nonbarcoded items by item code.
  • Browse products to add to the cart.
  • Scan loyalty cards and associate customers with the transactions.
  • Block certain products from being offered in self-checkout.
  • Provide cashier assistance flow for void, override, and suspend operations.
  • Accept payment by credit or debit card.

See also

Enable self-checkout in the Store Commerce app (docs)