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Alert managers when their involvement is needed

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Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users, automatically Sep 2024 Sep 2024

Business value

When you're meeting with a customer, you want to address questions and concerns on the spot, while also adhering to business practices so that you can best advance the deal and mitigate risks.

Feature details

As a sales manager, you can be notified in real time, after a meeting, or on a fixed schedule if you are needed to help your sellers in scenarios such as a customer getting upset, cursing or yelling in a meeting, or making an explicit request to talk to a manager.