What's new and planned for Microsoft Copilot for Sales

This topic lists features that are planned to release from April 2024 through September 2024. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

For a list of the previous wave's release plans, go to 2023 release wave 2 plan.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

Cross-app experiences

Experiences that span applications, helping sellers remain productive wherever they are working.

Feature Enabled for Public preview General availability
Suggest updates to CRM opportunity Users, automatically - Apr 1, 2024
Questions and answers for sellers based on predefined content Users, automatically Jun 2024 Jun 2024
Highlight customer issues and provide relevant next steps Users, automatically May 2024 Jun 2024
Automatically detect issues in sales pipeline and provide alerts to unblock deals Users, automatically Sep 2024 Sep 2024
Generate profiles of key stakeholders Users, automatically Sep 2024 Sep 2024
Extract customer perception to improve sales cycles Users, automatically Sep 2024 Sep 2024
Automatically highlight sales coaching opportunities Users, automatically Sep 2024 Sep 2024
Integrate Copilot for Sales with Copilot in Microsoft Word Users, automatically Apr 1, 2024 Jul 2024
Extend Microsoft Copilot for Sales Users, automatically May 2024 Jul 2024
Smart agenda management and generation Users, automatically Sep 2024 Sep 2024
View key sales information Users, automatically Apr 1, 2024 Apr 1, 2024
Analyze sales engagement Users, automatically Sep 2024 Sep 2024

Microsoft Outlook experiences

Experiences in Microsoft Outlook to empower sellers to efficiently and effectively communicate throughout the sales process.

Feature Enabled for Public preview General availability
Integrate Copilot for Sales with Outlook email drafts Users, automatically - Apr 1, 2024
Integrate Copilot for Sales with Outlook email summaries Users, automatically - Apr 1, 2024
Support sellers with Copilot for Sales mobile experience in Outlook Users, automatically - Aug 2024

Microsoft Teams experiences

Experiences in Microsoft Teams to assist sellers with sales collaboration and effective customer communication.

Feature Enabled for Public preview General availability
View sales information with Copilot in Microsoft Teams during meetings Users, automatically May 2024 Jun 2024
Adding questions, keywords, and associated browsing in Teams meeting recap Users, automatically Apr 30, 2024 Apr 30, 2024
Share important sales information seamlessly from Outlook to Teams Users, automatically - May 2024
Educate Copilot on sales terms to enable quality insights Users, automatically Sep 2024 Sep 2024
Collaborate with sales teams using AI-powered Planner tasks Users, automatically May 2024 Aug 2024
Receive pre-meeting tips Users, automatically Sep 2024 Sep 2024
Alert managers when their involvement is needed Users, automatically Sep 2024 Sep 2024
Support sellers with Copilot for Sales mobile experiences in Teams Users, automatically - Apr 30, 2024
  • You are able to opt into some features as part of early access on February 5, 2024, including all mandatory changes that affect users. To learn more, go to Early access FAQ.

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.