Educate Copilot on sales terms to enable quality insights

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users, automatically Sep 2024 Sep 2024

Business value

Enable customer representatives such as sales teams and sales managers to provide Copilot with keywords, phrases, and SKUs that are specific to their company or industry, so that if these come up during a meeting, the transcript will pick it up correctly and insights can be derived accordingly.

Feature details

Provide sales organizations with the ability to enrich the transcription industry with keywords, phrases, and mentions that are specific to their brand or industry in order for the Teams transcription service to pick it up and for Copilot for Sales to provide business insights.