Enhanced Copilot experiences in the web app
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
Enabled for | Public preview | Early access | General availability |
---|---|---|---|
Admins, makers, marketers, or analysts, automatically | Jul 2024 | - | Oct 2024 |
Business value
Expedite work by leveraging enhanced copilot experiences. Every member of the back office and frontline workforce can leverage enhanced copilot sidecar experiences to quickly drill into the information they need to be more efficient on the job.
Feature details
Usability improvements for Copilot in Field Service help your team of technicians, dispatchers, and service managers adopt and use these capabilities in their existing workflows.
Copilot provides direct access to the wealth of data stored within Microsoft Dataverse, including key tables from Field Service like work orders and bookings. This guarantees that field service teams always have the most up-to-date information at their fingertips.
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