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Important
This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Field Service. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
Streamlined workflows and Copilot's assistance enable service managers to efficiently allocate resources, coordinate schedules, and monitor progress, ensuring operational efficiency. Dynamics 365 Field Service fosters collaboration with field technicians and customers, maintaining a high level of customer satisfaction, while advanced analytics empowers service managers to analyze feedback and metrics, identifying areas for improvement and enhancing service quality and customer experience.
In this wave, we continue to invest in enhancements to existing Copilot experiences, bug fixes, performance improvements, and addressing top customer-identified product gaps.
Discover how Dynamics 365 Field Service can transform your service processes and elevate your operations.