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Use Adyen risk management to minimize e-commerce fraud

Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts Jan 27, 2025 Jun 2025

Business value

In today's digital age, many businesses operate online with minimal human involvement. While this method lowers costs and enhances customer experiences, it also makes companies vulnerable to significant fraud risks from individuals who exploit the online channel's anonymity and ease of access. Customers using the Microsoft's Adyen connector with e-commerce can now leverage Adyen's risk management capabilities and effectively detect, mitigate, analyze, and monitor fraud.

Feature details

Adyen provides comprehensive risk management capabilities to effectively detect and mitigate fraud. Comprehensive details on Adyen's risk management solution can be found at this link: https://docs.adyen.com/risk-management/. Merchants who leverage Microsoft's Adyen connector for their e-commerce websites can benefit from Adyen's risk management capabilities by enabling the capability from the Adyen customer portal. There is no additional setup required from the Dynamics 365 Commerce side.

Screenshot of the Store Commerce app with the Pay by Link (QR code) payment method highlighted.