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What's new and planned for Dynamics 365 Commerce

Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

This topic lists features that are planned to release from October 2024 through March 2025. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

For a list of the next wave's release plans, go to 2025 release wave 1 plan.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

AI innovation with Copilot

Reimagine customer engagement and retail operations with Store Commerce POS using GPT technology.

Feature Enabled for Public preview General availability
Enhance clienteling with Copilot customer insights Users, automatically Jun 20, 2024 Mar 7, 2025
Discover store trends and patterns with Copilot report insights Users, automatically Jun 20, 2024 Mar 7, 2025
Improve sales with Store Commerce Copilot product insights Users, automatically Jun 20, 2024 Mar 7, 2025

Digital commerce

Digital commerce on Dynamics 365 Commerce enables retailers to provide direct-to-consumer, business-to-business, and business-to-wholesaler online retail operations.

Feature Enabled for Public preview General availability
Use Adyen risk management to minimize e-commerce fraud Users by admins, makers, or analysts Jan 27, 2025 Jun 2025

Intelligent Order Management

Intelligent Order Management on Microsoft Supply Chain Center allows you to capture and fulfill orders from an omnichannel source.

Feature Enabled for Public preview General availability
Improve orchestration error handling in Intelligent Order Management Users, automatically - Jan 31, 2025

Omnichannel commerce

Reimagine cross-channel retail operations with Dynamics 365 Commerce’s headless omnichannel retail engine.

Feature Enabled for Public preview General availability
Roll out multifaceted pricing strategies Users by admins, makers, or analysts Oct 25, 2024 Apr 2025

Store Commerce

Store Commerce POS on Dynamics 365 Commerce enables retailers to provide efficient and frictionless sales experiences on any device, anywhere in the world.

Feature Enabled for Public preview General availability
Monitor and manage Store Commerce offline readiness Admins, makers, marketers, or analysts, automatically Feb 3, 2025 Apr 2025
Check out faster with optimized payment flows Users by admins, makers, or analysts Oct 4, 2024 Dec 27, 2024

You are able to opt into some features as part of early access on August 12, 2024, including all mandatory changes that affect users. To learn more, go to Early access FAQ.

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.