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Important
This content is archived and is not being updated. For the latest documentation, go to Welcome to Dynamics 365 Customer Service. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | - | 
Oct 31, 2024 |
Business value
The modernized rich text editor offers advanced editing for an end-to-end enhanced authoring experience. Users can customize the editor's appearance, features, and behavior.
Feature details
The rich text editor control is a lightweight, HTML-based editor that's built on the popular CKEditor. It lets you create, paste, and edit formatted text in your model-driven apps.
You can customize the editor. To format text in the editor, you can use the editor toolbar, insert HTML tags, or paste formatted text from other applications, like a web browser or Microsoft Word.
As part of this advancement, we're phasing out the current rich text editor and integrating its capabilities into the modern rich text editor.
Additional resources
Add the rich text editor control to a model-driven app (docs)