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Dataverse - Service Update 21094 Release Notes

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Service Update 21094 for Microsoft Dataverse 9.2.0 is now available. This article describes the hotfixes and updates that are included in Service Update 21094.
Update package Version number
Service Update 21094 for Microsoft Dataverse 9.2.0 9.2.21094.00147

To determine whether your organization had this update applied, check your Dynamics version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 21094 resolves the following issues:

Repaired Functionality

The following list details issues whose resolutions repair items in Dataverse that are not functioning.

Accessibility

  • When viewing existing cases and selecting the "check access" option in the Customer Service Hub, a portion of the security roles section was not visible while zoom was set to 400%.*
  • When using keyboard navigation to select data within a Bar Chart in a Opportunity Homepage grid, the Bar chart data could not be selected.*
  • When using keyboard navigation and checking access within the Customer Service Hub, keyboard focus would move to non-interactive elements.
  • The Voiceover screen reader announced ever list item as a heading level 1 item within the Field Service mobile app.
  • Page headers within the Customer account view within the Sales Hub did not follow the standard order for heading levels.

Platform Services

  • When using Gmail, emails that contained .msg attachments were received without the attached file within Dynamics.

Sales

  • The note analysis feature was not present in Sales Insights settings when either 2021 release wave 1 and 2 were enabled.
  • Activities did not load in lead activities associated grid.

Unified Interface

  • After adding a jump bar control to a custom activity homepage grid, the jump bar did not display.*
  • When applying new filter conditions to a single column, all the previous filters were reflected in the column.
  • The height for a grid within an account entity was not maintained when selecting the "show as" button to switch from an editable grid view to a read-only view in the Customer Service Hub.*
  • In an activity entity appointment, the ‘Set’ button when setting a recurrence pattern was unresponsive.
  • Currency fields with a precision of '2' were rounding down, rather than up.*
  • Failures occurred when loading grids within an environment while using Internet Explorer 11.
  • When the 2021 release wave 2 was enabled, owner fields with grids did not have the relevant lookup conditions.
  • Currency fields with a precision of 2 were rounding down, rather than up.
  • When opening a record in the Accounts grid, the record form did not contain a footer section. This occurred within the 2021 release wave 2.
  • When selecting a category for a donut chart in the Sales app, duplicate color indicators appeared in the chart legend.
  • When using keyboard navigation to select data within a Bar Chart in a Opportunity Homepage grid, the Bar chart data could not be selected.
  • Clearing the search box after performing a global search would result in a blank page. Cleared search boxes following a search using a single asterisk (*) wildcard would result in "undefined" appearing in the search field.
  • After upgrading to 2021 release wave 2 Preview, the share dialogue within account records did not maintain local language settings.
  • When modifying email and synchronization settings in the Customer Service Hub, the up and down arrow keys were unresponsive when attempting to navigate through content.
  • Booking records were unresponsive when attempting to mark a service task or service as complete within the Service tab, on mobile devices.
  • When the 2021 release wave 2 was enabled, the jump-bar control within an Account entity did not contain the required selectors and attributes.
  • When saving a new post or record in a contact entity after navigating to the related tab, the form did not save the new post or record.
  • While the 2021 release wave 2 was enabled, recent and pinned buttons were not visible when the sitemap was in the collapsed mode.
  • When navigating to an Accounts grid and opening any record, many options were not available in the command bar and records did not contain all the available details.

Error Messages, Exceptions, and Failures

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Platform Services

  • An error and timeouts occurred when emails tracked in queued mailboxes attempted to synchronize with Exchange mailboxes.

Sales

  • An error occurred when loading email templates.

Unified Interface

  • An error occurred in the Field Service Mobile app while in offline mode for quick view forms on version 1.4.3159-2108.4 and above.*
  • An error occurred when selecting the search icon while in the Dynamics 365 for Outlook app.*
  • An error occurred when applying column filters on a column from a related entity in a new grid.

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