Customize the business card scanner control

Customize how the data from the scanned business cards maps to the fields in the Contact and Lead forms.

License and role requirements

Requirement type	You must have
License	Dynamics 365 Sales Premium or Dynamics 365 Sales Enterprise More information: Dynamics 365 Sales pricing
Security roles	System Administrator More information: Predefined security roles for Sales

Customize the mapping

Dynamics 365 Sales comes with an out-of-the-box business card control that defines the mapping of what information from the business card goes in which fields of the Contact or Lead forms. If you have custom fields on your Contact or Lead form and you want the data from the business card to be populated in these fields, edit the default mappings of the business card control.

Important

• To learn about the availability of the business card feature in a region, see Feature availability by region.
• To know about the business card scan limits with your user license, see the Microsoft Dynamics 365 Licensing Guide.

To customize the mappings:

1. In your app, select the Settings icon, and then select Advanced Settings.

   

   The Business Management page opens.

2. On the navigation bar, select Settings, and then under Customization, select Customizations.

3. Select Customize the System.

4. Under Components in the solution explorer, expand Entities, and then expand the Contact or Lead entity.

5. Select Forms.

   

6. Open the form of type Quick Create.

7. Locate and select the Business Card field on the form, and select Change Properties in the Edit group.

   

8. In the Field Properties dialog box, select AI Builder Business Card control on the Control tab.

   

9. Select the property that you want to change the mapping for, and select the Edit icon to change the value the field maps to.

10. When done, select OK.

11. Assign the Basic User security role in Power Platform to the salespeople who will use the business card scanner control. For more information, see Assign security roles to users in a Dataverse environment or Assign security roles to users in non-Dataverse environment.

Can't find the options in your app?

There are three possibilities:

• You don't have the necessary license or role.
• Your administrator hasn't turned on the feature.
• Your organization is using a custom app. Check with your administrator for exact steps. The steps described in this article are specific to the out-of-the-box Sales Hub and Sales Professional apps.

See also

Scan business cards
Use the business card reader in model-driven apps