Delete a sequence

You can delete sequences that your organization no longer needs, and they'll be deleted permanently from the app. You can delete active or inactive sequences. When you delete an active sequence, the records that were connected with the sequence will be disconnected from it.

License and role requirements

Requirement type You must have
License Dynamics 365 Sales Enterprise, Dynamics 365 Sales Premium, or Microsoft Relationship Sales
More information: Dynamics 365 Sales pricing
Security roles System Administrator or Sequence Manager
More information: Predefined security roles for Sales

To delete a sequence

  1. Sign in to your sales app.

  2. Go to Change area in the lower-left corner of the page and select Sales Insights settings.

  3. Under Sales accelerator, select Sequences.

  4. On the Sequences page, hover over the sequence you want to delete, and then select More options > Delete.

  5. In the confirmation message that appears, select Delete permanently.


    If you are deleting a sequence that is the active state, a confirmation message is displayed that the sequence will be deactivated and deleted. Select Deactivate and delete.

    Confirmation message for deleting a sequence

Can't find the options in your app?

There are three possibilities:

  • You don't have the necessary license or role.
  • Your administrator hasn't turned on the feature.
  • Your organization is using a custom app. Check with your administrator for exact steps. The steps described in this article are specific to the out-of-the-box Sales Hub and Sales Professional apps.

See also

Create and activate a sequence