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Inquire into inventory with Copilot (preview)

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[This article is prerelease documentation and is subject to change.]

The inventory visibility service interacts with Copilot in Dynamics 365 Supply Chain Management to provide a natural-language inventory search feature. It lets users ask questions about inventory and receive answers in real time. The functionality is available both from inside the Inventory Visibility app and through APIs (which developers can code against to create an interactive inventory chatbot for their own applications and web sites). By using Copilot, organizations can gain control over their inventory and enhance operational efficiency, ultimately leading to increased profitability and improved customer satisfaction.

For example, a user might send the following natural-language query:

What's the inventory for Silver Chronograph Watch in USMF?

And Copilot could respond with the following answer:

Silver Chronograph Watch's product number is 81325. There are 888 Silver Chronograph Watches available in USMF. Here are the details:

Location: Site 1, Location 13

Available ordered quantity: 888
Available physical quantity: 888
Physical inventory quantity: 888
Posted quantity: 888

This is AI-generated content. AI-generated content can contain mistakes – please review.

Important

  • This is a preview feature. It is subject to the preview supplemental terms of use.
  • Preview features aren't meant for production use and may have restricted functionality. These features are available before an official release so that customers can get early access and provide feedback.
  • For more information about preview releases, see One version service updates FAQ.

Prerequisites

To use natural-language inventory search with Copilot API, your system must meet the following requirement:

  • You must be running Inventory Visibility version 1.2.2.54 or newer.

To use the Copilot sidecar panel in the Inventory Visibility app, your system must meet the following requirement:

  • You must be running Inventory Visibility version 1.2.2.127 or newer.

For instructions on how to check your Inventory Visibility version and how to update to the latest version, see Update the Inventory Visibility Add-in

Country/region availability and language support

  • Inquire into inventory with Copilot is only available in English. Using it in other languages may affect accuracy and the user experience.
  • Inquire into inventory with Copilot is only available in the North America region.

Use natural language queries in the Inventory Visibility app

Users of the Inventory Visibility app can use Copilot to ask questions about inventory and receive answers in real time. The following sections describe how to use Copilot in the Inventory Visibility app.

Open the Copilot panel

Follow these steps to open the Copilot sidecar panel in the Inventory Visibility app.

  1. In Power Apps, open the Inventory Visibility app.

  2. In the Address field of your browser, append the following parameters to the URL to enable the Copilot sidecar panel to load.

    &flags=FCB.InitializeCopilotSidePaneOnBoot%3Dtrue%2CFCB.UsePVAInCopilot%3Dtrue%2CFCB.IsPPAPIHostedBotEnabled%3Dtrue&useServerResources=true

  3. To open the panel, select the Copilot button in the top-right corner.

Chat with Copilot

In the Copilot panel, you can chat with Copilot to get real-time product and on-hand inventory data by using natural language. Copilot responds to your questions based on the available data in the Inventory Visibility service.

Use the query API

You submit inventory queries and receive results using the query API, which is defined as follows:

Path:
    /nl/iv/{environmentId}/query
Method:
    Post
Headers:
    Api-Version="1.0"
Authorization="Bearer $access_token"
x-ms-client-session-id={ your session id }       // New session Id will clear chat history. 
ContentType:
    application/json
Body:
    {
        "Text" : { Your text input }
    }

The path URL should resemble the following example: https://inventoryservice-copilot.weu-il301.gateway.prod.island.powerapps.com/nl/iv/{{Supply_Chain_Management_environment_id}}/query.

The following example shows sample body content.

   {
        "Text" : "What's the inventory of product D0001 in organization USMF, site 1, location 11?"
   }

You can choose a level of logging detail for the request by adding the optional LogLevel parameter in the body and setting it to Debug, Trace, or Information.

See also