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Microsoft Sustainability Manager has been rebranded as Dynamics 365 Sustainability. This change reflects a new product name only. Product functionality, capabilities, licensing, and service offerings remain unchanged. Some screenshots and UI labels in this article may show the previous name while visuals are being updated.
This article answers frequently asked support questions about Dynamics 365 Sustainability.
What features are included in Trial, Essentials, and Premium?
See the full area-by-area breakdown of Trial, Essentials, and Premium offerings.
How do I start a trial?
An admin in your tenant must complete the trial sign-up steps. For more information, see Admin-led trial sign-up experience.
What is Customer Voice, and how do I join?
Customer Voice is a series held every other month that gives customers direct access to the product team. It helps participants:
- Receive roadmap updates
- Learn about new and upcoming features
- Provide direct feedback to the product team
To join Customer Voice, contact msmpgsupport@service.microsoft.com.
Note
To join this group, you must be a Dynamics 365 Sustainability customer with an NDA in place.
What is Partner Voice, and how do I join?
Partner Voice is a series held every other month for partners. It provides:
- Roadmap updates
- Previews of new and upcoming features
- Discussions of ESG themes and trends across geographies and industries
- An opportunity to provide direct feedback to the product team
To join Partner Voice, contact msmpgsupport@service.microsoft.com.
Note
You must be a Microsoft partner with an NDA in place to join this group.
How do I find the most up-to-date roadmap?
The Dynamics 365 Sustainability roadmap appears in the Dynamics 365 release plans. Customers and partners can also join Customer Voice or Partner Voice.
How do I report an issue?
Create a support ticket. For more information, see Support for Microsoft for Sustainability.
How do I request a feature or enhancement?
All feature and enhancement requests are tracked in the Dynamics 365 Sustainability Ideas forum. If a request already exists, upvote it. Otherwise, submit a new request.