Configure Encompass for Single sign-on with Microsoft Entra ID

In this article, you learn how to integrate Encompass with Microsoft Entra ID. When you integrate Encompass with Microsoft Entra ID, you can:

• Control in Microsoft Entra ID who has access to Encompass.
• Enable your users to be automatically signed-in to Encompass with their Microsoft Entra accounts.
• Manage your accounts in one central location.

Prerequisites

The scenario outlined in this article assumes that you already have the following prerequisites:

• A Microsoft Entra user account with an active subscription. If you don't already have one, you can Create an account for free.
• One of the following roles:
  • Application Administrator
  • Cloud Application Administrator
  • Application Owner.

• Encompass single sign-on (SSO) enabled subscription.

Scenario description

In this article, you configure and test Microsoft Entra single sign-on in a test environment.

• Encompass supports IDP initiated SSO.

Note

Identifier of this application is a fixed string value so only one instance can be configured in one tenant.

Add Encompass from the gallery

To configure the integration of Encompass into Microsoft Entra ID, you need to add Encompass from the gallery to your list of managed SaaS apps.

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
2. Browse to Entra ID > Enterprise apps > New application.
3. In the Add from the gallery section, type Encompass in the search box.
4. Select Encompass from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, and walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for Encompass

Configure and test Microsoft Entra SSO with Encompass using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in Encompass.

To configure and test Microsoft Entra SSO with Encompass, perform the following steps:

1. Configure Microsoft Entra SSO - to enable your users to use this feature.
   1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
   2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
2. Configure Encompass SSO - to configure the single sign-on settings on application side.
   1. Create Encompass test user - to have a counterpart of B.Simon in Encompass that's linked to the Microsoft Entra representation of user.
3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

2. Browse to Entra ID > Enterprise apps > Encompass > Single sign-on.

3. On the Select a single sign-on method page, select SAML.

4. On the Set up single sign-on with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.

   

5. On the Set up Single Sign-On with SAML page, perform the following steps:

   a. In the Identifier text box, provide your customer specific value.

   b. In the Reply URL text box, type a URL using the following pattern: https://<SUBDOMAIN>.voxmobile.com/voxportal/ws/saml/consume

   Note

   This value isn't real. Update this value with the actual Reply URL. Contact Encompass Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

6. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, select Download to download the Certificate (Base64) from the given options as per your requirement and save it on your computer.

   

7. On the Set up Encompass section, copy the appropriate URL(s) as per your requirement.

   

Create and assign Microsoft Entra test user

Follow the guidelines in the create and assign a user account quickstart to create a test user account called B.Simon.

Configure Encompass SSO

To configure single sign-on on Encompass side, you need to send the downloaded Certificate (Base64) and appropriate copied URLs from the application configuration to Encompass support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create Encompass test user

In this section, you create a user called Britta Simon in Encompass. Work with Encompass support team to add the users in the Encompass platform. Users must be created and activated before you use single sign-on.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

• Select Test this application, and you should be automatically signed in to the Encompass for which you set up the SSO.

• You can use Microsoft My Apps. When you select the Encompass tile in the My Apps, you should be automatically signed in to the Encompass for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Related content

Once you configure Encompass you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.