Configure JDA Cloud for Single sign-on with Microsoft Entra ID

2025-04-25

In this article, you learn how to integrate JDA Cloud with Microsoft Entra ID. When you integrate JDA Cloud with Microsoft Entra ID, you can:

Control in Microsoft Entra ID who has access to JDA Cloud.
Enable your users to be automatically signed-in to JDA Cloud with their Microsoft Entra accounts.
Manage your accounts in one central location.

Prerequisites

The scenario outlined in this article assumes that you already have the following prerequisites:

A Microsoft Entra user account with an active subscription. If you don't already have one, you can Create an account for free.
One of the following roles:

JDA Cloud single sign-on enabled subscription.

Scenario description

In this article, you configure and test Microsoft Entra single sign-on in a test environment.

JDA Cloud supports SP and IDP initiated SSO.

Add JDA Cloud from the gallery

To configure the integration of JDA Cloud into Microsoft Entra ID, you need to add JDA Cloud from the gallery to your list of managed SaaS apps.

Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
Browse to Entra ID > Enterprise apps > New application.
In the Add from the gallery section, type JDA Cloud in the search box.
Select JDA Cloud from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, and walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for JDA Cloud

Configure and test Microsoft Entra SSO with JDA Cloud using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in JDA Cloud.

To configure and test Microsoft Entra SSO with JDA Cloud, perform the following steps:

Configure Microsoft Entra SSO - to enable your users to use this feature.
1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
Configure JDA Cloud SSO - to configure the single sign-on settings on application side.
1. Create JDA Cloud test user - to have a counterpart of B.Simon in JDA Cloud that's linked to the Microsoft Entra representation of user.
Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
Browse to Entra ID > Enterprise apps > JDA Cloud > Single sign-on.
On the Select a single sign-on method page, select SAML.
On the Set up single sign-on with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.
On the Basic SAML Configuration section, if you wish to configure the application in IDP initiated mode, perform the following steps:

a. In the Identifier text box, type a URL using the following pattern: https://<SUBDOMAIN>.jdadelivers.com

b. In the Reply URL text box, type a URL using the following pattern: https://<SUBDOMAIN>.jdadelivers.com/sp/ACS.saml2
Select Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

In the Sign-on URL text box, type a URL using the following pattern: https://ssonp-dl2.jdadelivers.com/sp/startSSO.ping?PartnerIdpId=<AZURE_AD_IDENTIFIER>

Note

These values aren't real. Update these values with the actual Identifier, Reply URL and Sign-on URL. You get the Microsoft Entra Identifier value from the Set up JDA Cloud section. Contact JDA Cloud Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.
On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, select Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.
On the Set up JDA Cloud section, copy the appropriate URL(s) as per your requirement.

Create and assign Microsoft Entra test user

Follow the guidelines in the create and assign a user account quickstart to create a test user account called B.Simon.

Configure JDA Cloud SSO

To configure single sign-on on JDA Cloud side, you need to send the downloaded Federation Metadata XML and appropriate copied URLs from the application configuration to JDA Cloud support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create JDA Cloud test user

In this section, you create a user called Britta Simon in JDA Cloud. Work with JDA Cloud support team to add the users in the JDA Cloud platform. Users must be created and activated before you use single sign-on.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

Select Test this application, this option redirects to JDA Cloud Sign on URL where you can initiate the login flow.
Go to JDA Cloud Sign-on URL directly and initiate the login flow from there.

IDP initiated:

Select Test this application, and you should be automatically signed in to the JDA Cloud for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you select the JDA Cloud tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the JDA Cloud for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Once you configure JDA Cloud you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.