Microsoft Entra SSO integration with Reach 360

In this tutorial, you'll learn how to integrate Reach 360 with Microsoft Entra ID. When you integrate Reach 360 with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to Reach 360.
  • Enable your users to be automatically signed-in to Reach 360 with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To integrate Microsoft Entra ID with Reach 360, you need:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • Reach 360 single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Microsoft Entra SSO in a test environment.

  • Reach 360 supports both SP and IDP initiated SSO.
  • Reach 360 supports Just In Time user provisioning.

To configure the integration of Reach 360 into Microsoft Entra ID, you need to add Reach 360 from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type Reach 360 in the search box.
  4. Select Reach 360 from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, and walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for Reach 360

Configure and test Microsoft Entra SSO with Reach 360 using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in Reach 360.

To configure and test Microsoft Entra SSO with Reach 360, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra ID test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra ID test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure Reach 360 SSO - to configure the single sign-on settings on application side.
    1. Create Reach 360 test user - to have a counterpart of B.Simon in Reach 360 that is linked to the Microsoft Entra ID representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO in the Microsoft Entra admin center.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > Reach 360 > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Screenshot shows how to edit Basic SAML Configuration.

  5. On the Basic SAML Configuration section, perform the following steps:

    a. In the Identifier text box, type a URL using the following pattern: https://reach360.com/sso/saml2/<ID>

    b. In the Reply URL text box, type the URL: https://reach360.com/sso/saml2

  6. Perform the following step, if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type a URL using the following pattern: https://<Customer_TenantName>.reach360.com/

    Note

    These values are not real. Update these values with the actual Identifier and Sign on URL. Contact Reach 360 support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Microsoft Entra admin center.

  7. Your Reach 360 application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows an example for this. The default value of Unique User Identifier is user.userprincipalname but Reach 360 expects this to be mapped with the user's objectid. For that you can use user.objectid attribute from the list or use the appropriate attribute value and update the Name identifier format to be Persistent based on your organization configuration and click Save.

    Screenshot shows the image of attributes configuration.

  8. In addition to above, Reach 360 application expects few more attributes to be passed back in SAML response which are shown below. These attributes are also pre populated but you can review them as per your requirements.

    Name Source Attribute
    firstName user.givenname
    lastName user.surname
    groups user.groups
    email user.mail
  9. On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Certificate (Base64) and select Download to download the certificate and save it on your computer.

    Screenshot shows the Certificate download link.

  10. On the Set up Reach 360 section, copy the appropriate URL(s) based on your requirement.

    Screenshot shows to copy configuration URLs.

Create a Microsoft Entra ID test user

In this section, you'll create a test user in the Microsoft Entra admin center called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra ID test user

In this section, you'll enable B.Simon to use Microsoft Entra single sign-on by granting access to Reach 360.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > Reach 360.
  3. In the app's overview page, select Users and groups.
  4. Select Add user/group, then select Users and groups in the Add Assignment dialog.
    1. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
    2. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
    3. In the Add Assignment dialog, click the Assign button.

Configure Reach 360 SSO

  1. Log in to Reach 360 company site as an administrator.

  2. Go to Manage > Settings > SSO.

  3. In the SSO section, perform the following steps.

    Screenshot shows the Configuration.

    1. In the Idp SSO URL field, paste the Login URL, which you have copied from the Microsoft Entra admin center.

    2. In the Idp Issuer URI field, paste the Microsoft Entra Identifier, which you have copied from the Microsoft Entra admin center.

    3. Open the downloaded Certificate (Base64) into Notepad and paste the content into the IDP SIGNATURE CERTIFICATE textbox.

    4. Copy the Audience URI value from your Reach 360 tenant that is generated after saving the SSO settings and paste it in the Identifier textbox in the Basic SAML Configuration section from Microsoft Entra admin center.

    5. Click Save.

Create Reach 360 test user

In this section, a user called Britta Simon is created in Reach 360. Reach 360 supports just-in-time user provisioning, which is enabled by default. There is no action item for you in this section. If a user doesn't already exist in Reach 360, a new one is created after authentication.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

  • Click on Test this application in Microsoft Entra admin center. This will redirect to Reach 360 sign-on URL where you can initiate the login flow.

  • Go to Reach 360 Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application in Microsoft Entra admin center and you should be automatically signed in to the Reach 360 for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you click the Reach 360 tile in the My Apps, if configured in SP mode you would be redirected to the application sign-on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the Reach 360 for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure Reach 360 you can enforce session control, which protects exfiltration and infiltration of your organization's sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.