Admin app enabled within Teams

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Retail. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Dec 1, 2023 Mar 1, 2024

Business value

A store manager is responsible for delivering a high-quality experience to customers. This involves overseeing the store's daily operations and ensuring that the store meets organizational standards. In their role, store managers undertake administrative tasks, motivate employees, review critical task completion, conduct store audits, and ensure compliance with health and safety standards. Store managers need mobile experience that enables them to do all this while constantly moving inside the store.

Feature details

A retail manager/admin is responsible for ensuring smooth store operations while also providing a high-quality experience for customers. They often need to navigate to multiple applications while handling communications, tasks, approvals, and more. These challenges, combined with stressful shopping seasons, can have adverse impact on productivity and efficiency.

By bringing all applications available under a common umbrella of Microsoft Teams, retail managers can now navigate across features within a common user interface while communicating with their peers.

See also

Use Store Operations Assist Teams (docs)