During the initial configuration, you can configure LinkedIn Learning and CrossKnowledge to establish a secure SAML single sign-on (SSO) connection to ensure seamless access to
content. SSO authentication reduces friction for users and administrators by eliminating the need for manual user registration. SSO ensures learners spend more of their time watching content and less of their time trying to remember usernames and passwords.
Automated Content Catalog Sync
The LinkedIn Learning library contains thousands of courses. Courses are added
at a rate of 25-30 courses per week at no extra cost. Traditionally, the
administrator of a content discovery platform manually uploads new content on a
regular interval. However, the CrossKnowledge deep integration uses LinkedIn
Learning APIs to dynamically refresh the content library daily. This ensures new
LinkedIn Learning content is available within 24 hours of its release.
LinkedIn Learning aggregates and indexes all content titles and descriptions to
accommodate keyword searches and support efficient discoverability.
CrossKnowledge supports automatic syncing of All languages content libraries.
Configuration
Enabling SAML SSO
SAML SSO is recommended for all enterprise learning platform integrations. SSO
authentication can be configured in your LinkedIn Learning Admin settings. Since CrossKnowledge
supports SAML SSO, you have two configuration options:
Connect directly to CrossKnowledge – To enable SAML SSO with
CrossKnowledge, contact their customer support team for assistance in
generating identity provider metadata.
Connect to your organization’s identity management solution – Most
organizations have a centrally managed identity management solution like
Azure AD, Okta or AD FS which can be configured to authenticate users into
enterprise applications with their network credentials. This system can be
configured to authenticate users into LinkedIn Learning and is generally
managed by your organizations IT team.
For LinkedIn Learning to communicate learner progress to CrossKnowledge via AICC, you need to "allow list" your LMS hostname in your admin settings.
After you log in, if you are not already in the Admin screen, select Go to Admin, then click Me > Integrate.
From the side navigation menu, select Add content to your LMS via AICC and expand Configure AICC.
Under Hostname(s), enter your LMS host name (for example, examplecompany.lms.com or examplecompany.plateau.com). Do not include the protocol. An example host name is examplecompany.lms.com, not <https://examplecompany.lms.com>.
Note
Some LMSs use special names or require multiple entries. If you are unsure of the hostname values, please contact your LMS representative or LinkedIn Learning Customer Success Manager (who will include a LinkedIn Learning Technical Consultant).
Set the AICC Integration toggle to "Enabled". You must enter a hostname to enable the AICC integration.
Important
Do not manually download or import AICC packages. In the next section of this document, we enable automatic content integration, which allows CrossKnowledge to automate the process on your behalf.
For CrossKnowledge to sync LinkedIn Learning catalog metadata, you must provision API keys in LinkedIn Learning admin settings.
Important
For admins who wish to download videos from LinkedIn Learning, please note the following condition: You integrate video content into your LMS at the course level. If you would like to add individual videos to your LMS, follow the LinkedIn Learning Standard AICC Integration Guide to download individual videos as AICC packages.
To sync CrossKnowledge and LinkedIn Learning content metadata, take the following steps:
After you log in, if you are not already in the Admin screen, select Go to Admin, then click Me > Integrate.
From the side navigation menu, select Access content and reports via API and expand Generate LinkedIn Learning REST API Application.
Click Add application.
Use "CrossKnowledge" as the application name.
Provide a short description of the integration use case in the Application description field. For example, "CrossKnowledge deep integration".
Under Choose keys, there are two checkboxes – Content and Report. Select Content.
Click Next and accept the "Terms and Conditions".
Copy the Client ID and Client Secret in the LinkedIn Learning app configuration into the corresponding CrossKnowledge fields.
CrossKnowledge Configuration
To complete the configuration with CrossKnowledge, you need the following information:
Client ID
Client Secret
Copy and paste the information into the appropriate fields in CrossKnowledge.
Congratulations! Your learners now can access LinkedIn Learning content and reporting via their CrossKnowledge instance.
This module covers Viva Learning functions, benefits, setup, key steps for rollout, and necessary roles for a successful learning and development program.