View reporting details for organizational messages

Applies to Windows 11
View the details of your organizational messages in the Microsoft Intune admin center.

Access message details

1. Sign in to the Microsoft Intune admin center.
2. Go to Tenant administration > Organizational messages.
3. Select the Message tab to see a list of all existing messages and message details.

Available details

Message details include:

• Message type: Shows whether the message is for the taskbar, notification area, or Get Started app. Select the hyperlink to see your message, schedule, and assignment settings.
• Message theme: Shows the theme you chose for the message.
• Date created: Shows the date and time you created the message.
• Status Shows the status of the message, which includes:
  • Active: The message is currently being shown to users according to your schedule.
  • Pending: The message hasn't been scheduled yet and is currently in progress.
  • Scheduled: The message isn't currently being shown to users but has been scheduled.
  • Canceled: The message was canceled and is no longer scheduled to go out to users.
  • Completed: The message was sent out during the scheduled time and is done being shown.
  • Failed: The message failed to schedule due to a service error.
• Start date: Shows the start date for the message.
• End date Shows the end date for the message.
• Times shown: Shows an estimate of the total number of times the message has been shown to users in the past 180 days.
• Times clicked: Shows an estimate of the total number of times users clicked the message in the past 180 days.
• Click-through rate: Shows how often, in percentage, that users clicked the message when shown. This data is determined by dividing times clicked by times shown.

Access audit logs

Use audit logs to track and monitor organizational message events in Microsoft Intune. Audit logs contain a record of activities that generate a change in Microsoft Intune. The following organizational message actions create audit events:

• Assign
• Create
• Delete
• Update (edit)

To access audit logs, go to Tenant administration > Audit logs. Available logs are shown in the table. Select Filter to filter logs by category. The category for organizational messages is OrganizationalMessage.

For more information about audit logs, see Use audit logs to track and monitor events in Microsoft Intune.

Learn more about organizational messages

For frequently asked questions, known issues, and limitations, see Overview of organizational messages.