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Manage billing notifications and invoice attachments

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The Billing notifications page lets you manage who receives billing notification emails for your organization. The page also provides the option to receive your organization's invoices as email attachments.

Before you begin

You must be a Global admin to do the steps described in this article. Billing admins can make some of these changes, as noted in the sections below. For more information, see About admin roles.

Change the language you receive email in

Billing notification emails are sent in your organization's preferred language. To change the preferred language, use the following steps.

  1. In the Microsoft 365 admin center, go to the Billing > Billing notifications page.
  2. In the Billing notification settings section, select Edit notification settings.
  3. In the Billing notification settings pane, under Preferred language select the language you want to use, then select Save.

Change who receives billing notifications

Your organization's billing notifications are sent to the primary and alternate email address of every Global and Billing admin. To change which users have the Global or Billing admin role, use the following steps.

Assign admin roles by using the Billing notifications page

  1. In the admin center, go to the Billing > Billing notifications page.
  2. In the Admins receiving billing notifications section, select the Billing administrator or Global administrator link in the description text.
  3. In the right pane, on the Assigned admins tab, select Add.
  4. In the Add admins pane, type the user's display name or username, and then select the user from the list of suggestions.
  5. Add multiple users until you're done.
  6. Select Save. The user is added to the list of assigned admins.

Remove admin roles by using the Billing notifications page

  1. In the admin center, go to the Billing > Billing notifications page.
  2. In the Admins receiving billing notifications section, select the Billing administrator or Global administrator link in the description text.
  3. In the right pane, on the Assigned admins tab, select the users to remove from the role, and then select Remove.
  4. In the confirmation box, select Remove. The user is removed from the list of assigned admins.

Change the email addresses for admins

To change the primary and alternate email address of other admins in your organization, use the following steps.

Note

Billing admins can only change their own alternate email address. They can't change email addresses for other admins.

  1. In the admin center, go to the Billing > Billing notifications page.
  2. In the Admins receiving billing notifications section, select a name.
  3. In the right pane, add or update the primary and alternate email address as needed, then select Save.

Change your organization's contact email

In addition to your Global and Billing admins, we send billing notifications to your organization's contact email address. To change the email address, use the following steps.

  1. In the admin center, go to the Billing > Billing notifications page.
  2. Under Organization contact receiving billing notifications, select the organization contact.
  3. In the right pane, type the email address that you want to use, then select Save.

Receive your organization's invoices as email attachments

Note

Billing admins can also do the steps in this section.

You can have a copy of your organization's invoice attached as a PDF file to invoice notification emails when a new invoice is ready. Use the following steps to receive invoices as attachments.

  1. In the admin center, go to the Billing > Billing notifications page.
  2. Under Billing notification settings, select Edit notification settings.
  3. In the Billing notification settings pane, under Attach a PDF to your invoice emails, check the checkbox, then select Save.

To stop receiving the invoice attachment at any time, follow the steps above and clear the Attach a PDF to your invoice emails checkbox in step 3.

What if I have a billing profile?

If you have a billing profile, some of the steps described in this article might be slightly different for some of your subscriptions. This section describes those differences. How do I know if I have a billing profile?

Who receives Billing notifications?

Billing notification emails are sent to the primary and alternate email addresses for users who are assigned one of the following roles:

  • Billing profile owner
  • Billing profile contributor
  • Invoice manager

To learn more about billing profile roles and how to manage them, see Understand Microsoft Customer Agreement administrative roles in Azure.

To change who receives your organization's billing notifications, use the following steps to change the roles assigned to users.

  1. In the admin center, go to the Billing > Bills & payments page.
  2. On the Billing profile tab, select a billing profile.
  3. In the Billing profile roles section, assign or remove roles for Billing profile owner, Billing profile contributor, or Invoice manager.

Receive invoices as email attachments

To receive your invoices as attachments to your invoice notifications, use the following steps to turn on this setting for a specific billing profile.

  1. In the admin center, go to the Billing > Bills & payments page.
  2. Select the Billing profiles tab, then select a billing profile from the list.
  3. On the billing profile details page, under Get invoices in email attachments, switch the toggle to On.

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