Manage self-service purchases (Users)

As a user, you can buy subscriptions to certain products and assign licenses for those subscriptions to people in your team. You are responsible for paying for any self-service purchases you make. You can manage your subscriptions in the Microsoft 365 admin center at admin.microsoft.com.

Your admin has a read-only view into any subscriptions that you buy. They can see the product, purchaser name, subscriptions purchased, expiry date, purchase price, and assigned users for each subscription that you buy.

View your subscriptions

You can view a list of all self-service purchased subscriptions that you bought.

  1. In the admin center, go to the Billing > Your products page.
  1. In the admin center, go to the Billing > Your products page.
  1. On the Products tab, select the filter icon, then select Self-service.

How to buy more or reduce licenses

  1. In the admin center, go to the Billing > Your products page.
  1. In the admin center, go to the Billing > Your products page.
  1. On the Products tab, select the subscription that you want to buy more or reduce licenses for.
  2. Choose Buy licenses or Remove licenses.
  3. In the right pane, in the Total licenses box, enter the total number of licenses that you want for this subscription, then choose Save. For example, if you have 100 licenses and you want to add 5 more, enter 105.

Assign or unassign licenses

To assign licenses

  1. In the admin center, go to the Billing > Licenses page.
  1. In the admin center, go to the Billing > Licenses page.
  1. Choose the subscription that you want to assign licenses for.
  2. Choose Assign licenses.
  3. In the Assign licenses to users pane, begin typing a name, and then choose it from the results to add it to the list. You can add up to 20 users at a time.

    Note

    You can only assign licenses to people in your organization.

  4. Choose Assign, then choose Close.

To unassign licenses

  1. In the admin center, go to the Billing > Licenses page.
  1. In the admin center, go to the Billing > Licenses page.
  1. Choose the product that you want to unassign licenses for.
  2. Choose the users that you want to unassign licenses from.
  3. Choose Unassign licenses.
  4. In the Unassign licenses box, choose Unassign.

Cancel a subscription

  1. In the admin center, go to the Billing > Your products page.
  1. In the admin center, go to the Billing > Your products page.
  1. On the Products tab, find the subscription that you want to cancel. Select the three dots (more actions), then select Cancel subscription.
  2. In the Cancel subscription pane, choose a reason why you're canceling. Optionally, provide any feedback you have.
  3. Select Save.

Manage your payment details

  1. In the admin center, go to the Billing > Bills & payments > Billing profiles page.
  2. Select a billing profile from the list.
  3. On the billing profile details page, under Payment method, choose one of the following options:
    • If you want to update an existing payment method, select Edit.
    • If you want to add a new payment method, select Replace.
  4. In the right pane, enter the card details, then choose Save.

Update an existing payment method

  1. In the admin center, go to the Billing > Bills & payments page.
  2. On the Payment methods tab, choose an existing payment method from the list.
  3. In the right pane, choose Edit. You can change the security code, expiration date, name on the card, and address.
  4. Make any needed changes, then choose Save.

Add a new payment method

  1. In the admin center, go to the Billing > Bills & payments page.
  2. On the Payment methods tab, choose Add a payment method.
  3. In the Add a payment method pane, enter the information for the new payment method, then choose Add.

View your invoices

  1. In the admin center, go to Billing > Bills & payments page.
  2. On the Invoices tab, select the invoice that you want to view. If no invoices are visible, change Past 3 months to either Past 6 months or Specify a date range.

Need help? Contact us.

For common questions about self-service purchases, see Self-service purchases FAQ.

If you have questions or need help with self-service purchases, contact support.