Billing overview for the Partner Center CSP program

Appropriate roles: Admin agent | Billing admin | Global admin | Helpdesk agent | Sales agent

This article provides the basic billing and invoice information for CSP partners in Partner Center.

Bill your customers

Microsoft has no requirements or conditions regarding your billing practices.

Check reconciliation files for customer transactions. Use the CustomerID and other applicable attributes to find the transactions.

Billing types

Billing types in Partner Center include:

  • Legacy billing (license- and usage-based)
  • New Commerce billing (license-based, usage-based, software subscriptions, perpetual software, marketplace, reservations, and savings plans)

Billing currency

  • Legacy billing: You’re billed for products in the currency of the country or region in which you’re located. You’re billed the same regardless of the location of the customer to whom you sold the products.

  • New commerce billing: You’re billed in the partner location currency, regardless of the location of the customer to whom you sold the products.

Invoices

Your invoice is a summary of all charges for the current billing period.

The summary includes charges across the program, all products, and all customers.

For examples of monthly and annual billing scenarios, see Common billing scenarios

  • Legacy billing:

    • The billing period is a month but it starts on your billing anniversary date.
    • Your invoices are available two days after your billing anniversary. If your anniversary is on September 12, your invoice will be available after September 14.
  • New commerce billing:

    • The billing period is a full calendar month.
    • Invoice and reconciliation files are available by the 8th of each month.
    • The products you bought with the label "New Commerce Experience" should be on this invoice.

Invoice in partner location currency

Azure services bought through an Azure plan are priced in US dollars (USD) and billed in your local currency. The exchange rate used is shown on the last page of the invoice. FX rates are updated monthly and applied to the invoice. For a full list of country currencies, see new commerce offers country availability and partner currency matrix.

The exchange rate is set by Thomson Reuters at 1600 UTC two business days before the end of the previous month and is used for all purchases for the month.

For example, the exchange rate for December would be the mid-rate published by Thomson Reuters on November 29 and used for all purchases made from December 1 to 31.

Price lists

Price lists are updated monthly.

Preview price lists are available one month in advance.

To see the latest Cloud Solution Provider programs and offers:

  • From the Partner Center, select Pricing.

    You'll find separate price lists for the different types of products that are available.

The following price lists are available on the Price lists page:

  • License-based prices are guaranteed for the term of the subscription, usually 12 months from the purchase date.

  • Usage-based prices can change on a monthly basis.

  • Prices for products, services, and software subscriptions are guaranteed for the duration of the subscription. However, prices may change when you renew.

Adjustments and credits in arrears appear on your next billing invoice, after the credit or adjustment is applied.

New Commerce pricing and billing currencies for different types of products.

Product Type Pricing Currency Billing Currency
Azure Pay-As-You-Go USD Partner location currency
Azure Reservation USD Partner location currency
Azure Savings Plan USD Partner location currency
Marketplace USD Partner location currency
License-based (Office, Dynamics, and PowerApps) All supported local currencies Partner location currency
Software subscription All supported local currencies Partner location currency
Perpetual software All supported local currencies Partner location currency

Note

Please be advised that the subscription cost for a charge cycle may be affected by foreign exchange (FX) rates if the product is not priced in the partner billing currency. The FX rate will be determined based on the date of the charge and may vary from the rate in effect at the time of purchase. Please check the applicable FX rate before making a purchase to make sure you get the best price.

Payment terms

The payment terms for the services provided are net 60 days from the date of the invoice. In the event that payment is not received by the due date, the account will be considered delinquent. Delinquency may result in the suspension of enrollment in the CSP program. Once the past-due amounts have been paid, you will have full access to your account again.

Payment Processing

Invoice payments will show up in the Partner Center Billing workspace in 5 business days. It is recommended that billing information is up to date before making a payment to make sure that payments go through smoothly.

Billing rules

There are three types of billing frequency: monthly, annual, or one-time.

Metered service rates can change within an invoice cycle.

Monthly billing rules

  • Subscriptions are month-to-month and automatically renewed at the new rates.

Annual billing rules

  • Subscriptions are annual and are automatically renewed at the new rates.

  • One annual payment or 12 monthly payments.

One-time billing rules

  • Subscriptions are for one year or more and are automatically renewed at new rates.

  • There is only one payment per billing term.

Credit notes

You might get a credit or rebill because:

  • You need to fix the address or the purchase order.
  • Add the tax refund to the invoice.

The first invoice is voided after you get rebilled.

License-based billing in Partner Center

Billing frequency

Legacy

Licenses are billed monthly or annually.

New commerce

Licenses are billed upfront, monthly, or annually.

Billing period

Legacy

The billing period is monthly, but it starts on the anniversary date you choose when you sign up.

New commerce

The billing period is a calendar month.

Billing term

Legacy

Twelve months from the purchase date, but the actual number of days depends on the billing anniversary date. For more details, see the below link:

New commerce

One month, 12 months or 36 months from the purchase date.

Charge cycle

Legacy

The charge cycle begins on the purchase date and is either monthly or annual. The first charge cycle is prorated based on the billing anniversary date.

New commerce

The charge cycle begins with the purchase date and is either one-time, monthly, or annual. The first charge cycle is prorated if you co-terminate or align the end date with a calendar month.

Subscription cancelation

Legacy

You’ll get a full refund if you suspend (which is the same as canceling) the subscription in the first month, but only a prorated refund after the first month.

New commerce

You’ll get a full refund if you cancel the subscription within 24 hours, but you’ll only get a prorated refund if you do it after that but before the first 7 days.

You can no longer cancel after 7 days. Even if the customer stops paying for or using the subscription, you’ll still be charged for the full term.

Learn more about the New Commerce cancellation policy.

Subscription renewal

Legacy

All license-based subscriptions renew automatically after 12 months.

New commerce

All license-based subscriptions renew automatically after 1, 12, or 36 months, depending on the billing term.

Unbilled transactions

Legacy

Legacy doesn’t support unbilled transactions.

New commerce

Unbilled transactions have no SLA but may be available in 24 hours. Processing time affects transactions. Open a support ticket if you haven’t received your order after 7 days.

Usage-based billing in Partner Center

You pay as you go for every usage-based Azure or marketplace resource you buy through an Azure subscription, except for Azure reservations, savings plans, and SaaS products.

Billing frequency

Legacy

Resources are billed monthly.

New commerce

Resources are billed monthly.

Billing period

Legacy

The billing period is monthly, but it starts on the anniversary date you choose when you sign up.

New commerce

The billing period is a calendar month.

Billing term

Legacy

Usage-based resources have no billing term and are billed for as long as they are used.

New commerce

Usage-based resources have no billing term and are billed for as long as they are used.

Charge cycle

Legacy

The charge cycle is monthly but from the anniversary date you choose when you sign up.

New Commerce

The charge cycle is a calendar month.

Subscription cancelation

Legacy

You can cancel your Azure subscription at any time.

New Commerce

You can cancel your Azure subscription at any time.

Subscription renewal

Legacy

No renewal. Active until canceled.

New Commerce

No renewal. Active until canceled.

Unbilled transactions

Legacy

Legacy doesn’t support unbilled transactions.

New commerce

Unbilled transactions have no SLA but may be available within 24 to 72 hours. Processing time affects transactions. Open a support ticket if you haven’t received your order after 7 days.

Next steps