Cancel a commercial marketplace or new commerce subscription using Partner Center APIs

  • Article

Applies To: Partner Center

This article describes how you can use Partner Center API to cancel a commercial marketplace or new commerce subscription resource that matches the customer and subscription ID.

Note

The new commerce experiences for license-based services include many new capabilities and are available to all Cloud Solution Provider (CSPs). For more information, see new commerce experiences overview.

New commerce subscriptions can be canceled within 7 days, except where otherwise required by law, of purchase or renewal. After this window has passed, subscriptions can no longer be canceled and the API will throw an error.

Prerequisites

  • Credentials as described in Partner Center authentication. This scenario supports authentication with both standalone App and App+User credentials.

  • A customer ID (customer-tenant-id). If you don't know the customer's ID, you can look it up in Partner Center in the Customers workspace. Select the customer from the customer list, then select Account. On the customer's Account page, look for the Microsoft ID in the Customer Account Info section. The Microsoft ID is the same as the customer ID (customer-tenant-id).

  • A subscription ID.

Partner Center method

To cancel a commercial marketplace subscription in Partner Center:

  1. Select a customer.

  2. Select the subscription that you wish to cancel.

  3. Choose the Cancel subscription option, then select Submit.

C#

To cancel a customer's subscription:

  1. Get the subscription by ID.

  2. Change the subscription's Status property. For information on Status codes, see SubscriptionStatus enumeration.

  3. After the change is made, use your IAggregatePartner.Customers collection and call the ById() method.

  4. Call the Subscriptions property, followed by the ById() method.

  5. Call the Patch() method.

// IAggregatePartner partnerOperations;
// var selectedCustomerId as string;
// Subscription selectedSubscription;

selectedSubscription.Status = SubscriptionStatus.Deleted;
var updatedSubscription = partnerOperations.Customers.ById(selectedCustomerId).Subscriptions.ById(selectedSubscription.Id).Patch(selectedSubscription);

Sample console test app

Sample: Console test app. Project: PartnerSDK.FeatureSample Class: UpdateSubscription.cs

REST request

Request syntax

Method Request URI
PATCH {baseURL}/v1/customers/{customer-tenant-id}/subscriptions/{subscription-id} HTTP/1.1

URI parameter

This table lists the required query parameter to suspend the subscription.

Name Type Required Description
customer-tenant-id guid Y A GUID corresponding to the customer.
subscription-id guid Y A GUID corresponding to the subscription.

Request headers

For more information, see Partner Center REST headers.

Request body

A full Subscription resource is required in the request body. To cancel your subscription, ensure that the Status property has been updated to the value of deleted.

Field Type Required Description
status string Y Status of the subscriptions. Options can be - active, suspended, deleted

Request example

PATCH https://api.partnercenter.microsoft.com/v1/customers/<customer-tenant-id>/subscriptions/<subscription-id> HTTP/1.1
Authorization: Bearer <token>
Accept: application/json
MS-RequestId: ca7c39f7-1a80-43bc-90d8-ee7d1cad3831
MS-CorrelationId: ec8f62e5-1d92-47e9-8d5d-1924af105f2c
If-Match: <etag>
Content-Type: application/json
Content-Length: 1029
Expect: 100-continue
Connection: Keep-Alive

{
    "id": "6e7aa601-629e-461b-8933-0898c3cc3c7c",
    "offerId": "DZH318Z0BXWC:0001:DZH318Z0BMJX",
    "offerName": "offer Name",
    "friendlyName": "friendly Name",
    "quantity": 1,
    "unitType": "License(s)",
    "hasPurchasableAddons": false,
    "creationDate": "2019-01-04T01:00:12.6647304Z",
    "effectiveStartDate": "2019-01-09T00:21:45.9263727+00:00",
    "commitmentEndDate": "2019-02-08T00:21:45.9263727+00:00",
    "status": "deleted",
    "autoRenewEnabled": false,
    "isTrial": false,
    "billingType": "license",
    "billingCycle": "monthly",
    "termDuration": "P1M",
    "refundOptions": [{
        "type": "Full",
        "expiresAt": "2019-01-10T00:21:45.9263727+00:00"
    }],
    "isMicrosoftProduct": false,
    "partnerId": "",
    "contractType": "subscription",
    "publisherName": "publisher Name",
    "orderId": "ImxjLNL4_fOc-2KoyOxGTZcrlIquzls11",
    "attributes": {"objectType": "Subscription"},
}

REST response

If the request is successful, this method returns the deleted Subscription resource properties in the response body.

Response success and error codes

Each response comes with an HTTP status code that indicates success or failure and additional debugging information. Use a network trace tool to read this code, error type, and additional parameters. For the full list, see Error Codes.

Response example

HTTP/1.1 200 OK
Content-Length: 1322
Content-Type: application/json; charset=utf-8
MS-RequestId: ca7c39f7-1a80-43bc-90d8-ee7d1cad3831
MS-CorrelationId: ec8f62e5-1d92-47e9-8d5d-1924af105f2c
X-Locale: en-US

{
    "id": "6e7aa601-629e-461b-8933-0898c3cc3c7c",
    "offerId": "DZH318Z0BXWC:0001:DZH318Z0BMJX",
    "offerName": "offer Name",
    "friendlyName": "friendly Name",
    "quantity": 1,
    "unitType": "License(s)",
    "hasPurchasableAddons": false,
    "creationDate": "2019-01-04T01:00:12.6647304Z",
    "effectiveStartDate": "2019-01-09T00:21:45.9263727+00:00",
    "commitmentEndDate": "2019-02-08T00:21:45.9263727+00:00",
    "status": "deleted",
    "autoRenewEnabled": false,
    "isTrial": false,
    "billingType": "license",
    "billingCycle": "monthly",
    "termDuration": "P1M",
    "refundOptions": [
        {
            "type": "Full",
            "expiresAt": "2019-01-10T00:21:45.9263727+00:00"
        }
    ],
    "isMicrosoftProduct": false,
    "partnerId": "",
    "contractType": "subscription",
    "links": {
        "product": {
            "uri": "/products/DZH318Z0BXWC?country=US",
            "method": "GET",
            "headers": []
        },
        "sku": {
            "uri": "/products/DZH318Z0BXWC/skus/0001?country=US",
            "method": "GET",
            "headers": []
        },
        "availability": {
            "uri": "/products/DZH318Z0BXWC/skus/0001/availabilities/DZH318Z0BMJX?country=US",
            "method": "GET",
            "headers": []
        },
        "self": {
            "uri": "/customers/5921f00a-32c0-4457-aaa1-e8018c650895/subscriptions/6e7aa601-629e-461b-8933-0898c3cc3c7c",
            "method": "GET",
            "headers": []
        }
    },
    "publisherName": "publisher Name",
    "orderId": "ImxjLNL4_fOc-2KoyOxGTZcrlIquzls11",
    "attributes": {
        "etag": "",
        "objectType": "Subscription"
    }
}