Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Appropriate roles: Microsoft AI Cloud Partner Program partner admin
Through the Microsoft AI Cloud Partner Program, Microsoft provides benefits, offerings, and incentives for partners. The membership workspace in Partner Center helps you manage your partnership with Microsoft.
We offer multiple programs for various types of partners. Through your partnership with Microsoft, you can gain access to an ecosystem of resources, including key software licenses and support services. Redeem these benefits from the benefits workspace.
Benefits include:
- Azure credits.
- Cloud services.
- Product licenses.
- Technical consultation.
- Developer tools.
- Marketing benefits, such as customer-facing badges available from Logo Builder.
Prerequisites to managing membership in Partner Center
To manage membership in Partner Center, complete two steps:
- Join the Microsoft AI Cloud Partner Program.
- Ensure that your Partner Center account is verified. When you enroll in a new offering in Partner Center or change legal details in your business profile, Microsoft verifies the information that you provide. This information includes your company name, company address, and primary contact details.
User role to manage the membership workspace
To manage your membership in Partner Center, you must be granted the Microsoft AI Cloud Partner Program partner admin role. Your organization's account admin can grant you this access. For more information, see Roles, permissions, and workspace access for users.
Here are the steps that an account admin uses to grant the Microsoft AI Cloud Partner Program partner admin role:
Sign in to the Partner Center user management page directly.
Or, go to Partner Center, select the Settings (gear) icon, and then select Account settings > User management.
Select the user to receive the role.
Select the Microsoft AI Cloud Partner Program partner admin role, and then select Update.
Partner offers
Microsoft provides offerings for partners with diverse business models so that you can choose the membership that's most beneficial for your organization. Use the following sections to explore your options.
Important
The information in this article is intended for general information purposes only as a high-level overview of certified software designations. Program information is subject to change without notice.
Solutions Partner refers to a company that is a member of the Microsoft AI Cloud Partner Program and can offer software, services, and solutions to customers. References to Solutions Partner in any content, materials, resources, or web properties, and any associated designation, shouldn't be interpreted as an offer, endorsement, guarantee, proof of effectiveness or functionality, commitment, or any other type of representation or warranty on the part of Microsoft. All decisions pertaining and related to your business needs, including (but not limited to) strategies, solutions, partner selection, and implementation, rest solely with your business.
A certification is specific to the solution's interoperability with Microsoft products and is based on the solution owner's self-attestation. Solutions are certified only as of the date that the solution is reviewed. The solution owner controls solution functionality and capability, which might be subject to change. The inclusion of a solution in the marketplace and any such designations shouldn't be interpreted as an offer, endorsement, guarantee, proof of effectiveness or functionality, commitment, or any other type of representation or warranty on the part of Microsoft. All decisions pertaining and related to your business needs, including (but not limited to) strategies, solutions, partner selection, and implementation, rest solely with your business.
Services partner
For Services partners, Microsoft offers the following programs:
| Offer name | Description | Cost | Benefits |
|---|---|---|---|
| Partner Launch Benefits | Kick-start your growth as a Microsoft partner with Partner Launch Benefits. This offer helps you discover, use, and test Microsoft products. It includes Microsoft Azure credits and licenses for Microsoft 365 Business Premium, Dynamics 365 Business Central and Sales Enterprise, and Visual Studio Professional. Get started with this cost-saving package and access the tools you need to build high-performing solutions. | $345 USD or equivalent in local currency. | Partner Launch Benefits |
| Partner Success Core Benefits | Use Partner Success Core Benefits to strengthen your cloud and AI practice. Tap into strong product, support, and advisory benefits to create and expand your offerings. The benefits include product licenses, Azure credits, technical presales and deployment hours, technical support and consultation, and Signature Cloud Support incidents. As of January 22, 2025, this benefits package is updated with new product licenses. | $895 USD or equivalent in local currency. | Partner Success Core Benefits |
| Partner Success Expanded Benefits | Scale your business with Partner Success Expanded Benefits. This comprehensive package contains in-demand benefits and tools for organizations that are ready to expand even further and deepen their partnership with Microsoft. We recommend this package for partners who require a significant number of product benefits and support, especially partners who migrate from legacy Silver and Gold benefits. As of January 22, 2025, this benefits package is updated with new product licenses. |
$3,995 USD or equivalent in local currency. | Partner Success Expanded Benefits |
| Solutions Partner designation | Solutions Partner designations align to Microsoft solution areas and include incremental benefits, so you can stand out from the competition and increase your customer reach. You can demonstrate your organization's proven capabilities with easily identifiable badges. | $4,730 USD or equivalent in local currency. | Solutions Partner designation benefits guide (download) |
| Specializations | When you earn Solutions Partner designation, you can further highlight your capabilities by displaying differentiated badges and your specialization benefits. These specializations align to the Microsoft Cloud and display your organization's deep technical expertise. | No extra cost. You need the Solutions Partner designation program as a base. | Specializations benefits |
| Azure Expert Managed Service Provider (MSP) | After you earn Solutions Partner designation in all three Azure-related solution areas (Data and AI, Digital and App Innovation, and Infrastructure), use this offering to gain the most comprehensive Azure Expert MSP support. Azure Expert MSP benefits drive revenue for you and your customers. | No extra cost. You need the Solutions Partner designation program as a base. | Azure Expert MSP benefits |
| Legacy Silver (no longer available) |
This benefits package is no longer available as of January 22, 2025. If you have active purchases, you retain access to the benefits until the end date. However, renewal is not possible. We recommend that you explore the Partner Success Core Benefits and Partner Success Expanded Benefits packages, depending on the size and needs of your organization. | $1,670 USD or equivalent in local currency. | Remains the same as of September 2022. |
| Legacy Gold (no longer available) |
This benefits package is no longer available as of January 22, 2025. If you have active purchases, you retain access to the benefits until the end date. However, renewal is not possible. We recommend that you explore the Partner Success Expanded Benefits package and Solutions Partner designation, depending on the size and needs of your organization. | $4,730 USD or equivalent in local currency. | Remains the same as of September 2022. |
| Microsoft Action Pack Subscription (MAPS) (no longer available) |
This benefits package is no longer available as of January 22, 2025. If you have active purchases, you retain access to the benefits until the end date. However, renewal is not possible. We recommend that you explore the Partner Success Core Benefits and Partner Success Expanded Benefits packages, depending on the size and needs of your organization. | $475 USD or equivalent in local currency. | MAPS benefits |
ISV partner
For partners whose organizations develop software as independent software vendors (ISVs), Microsoft offers the following programs:
| Offer name | Description | Cost | Benefits |
|---|---|---|---|
| ISV Success | This program helps early-stage ISVs innovate rapidly, build well-architected applications, publish to the Microsoft commercial marketplace, and grow their sales. | Free for the first year. $1,500 USD or equivalent in local currency for the second year onward. | ISV Success benefits |
| Marketplace Rewards | After you have transactable apps published, this program is offered at no cost and is available to all partners. This program provides targeted support for all your offers with marketing, sales, and technical benefits. | Free. | Marketplace Rewards benefits |
| Solutions Partner with certified software | After you demonstrate success with your solution and validate its capability, you can increase discoverability with Microsoft customers and sellers, and receive go-to-market, sales, and marketing benefits. | Costs vary and apply only if an independent auditing partner is necessary during the application. | Solutions Partner with certified software benefits |
Training Services partner
For Training Services partners, Microsoft offers the following programs:
| Offer name | Description | Cost | Benefits |
|---|---|---|---|
| Microsoft Learning Action Pack Subscription (LAPS) (no longer available) |
This benefits package is no longer available as of January 22, 2025. If you have active purchases, you retain access to the benefits until the end date. However, renewal is not possible. We recommend that you explore the Partner Success Core Benefits and Partner Success Expanded Benefits packages, depending on the size and needs of your organization. | $475 USD or equivalent in local currency | Microsoft LAPS benefits |
| Training Services Partner Program | A Solutions Partner for Training Services designation aligns to Microsoft solution areas and includes incremental benefits, so you can stand out from the competition and increase your customer reach. You can demonstrate your organization's proven capabilities with easily identifiable badges. | $4,730 USD or equivalent in local currency. | Training Services Partner Program benefits (download) |
Purchase of a benefits package
After you decide on a particular offering to purchase or renew, proceed with your payment. In December 2023, exchange rates began updating dynamically instead of being static. This change has the potential to cause significant price differences. Prices are now listed in USD, with regular dynamic currency conversions.
If an offering involves fees, you can use the following steps to manage your purchase, whether you purchase or renew:
- Make a payment: Microsoft offers two ways to make a payment for membership: credit card or wire transfer.
- Download your invoice: You can view and download your invoice or bill from the Bills and Payments page in the membership workspace.
- Cancel your purchase: If you want to cancel your purchase, create a support ticket within 30 days of your purchase. Refunds are granted only if the provided benefits are unused.
- Redeem your benefits: After you purchase the benefits package, you need to manually redeem your benefits to continue with them.
Membership FAQ
Use these frequently asked questions to learn more about changes to partner benefits and membership purchases.
Even after a successful purchase, my benefits are not provisioned. Why?
Credit card payments with Microsoft follow two modes: First Charge and Post Pay. For your first purchase, the First Charge policy applies. Your card is charged immediately, and benefits are provisioned right away.
From your second purchase onward, the Post Pay mode applies, with daily invoicing. A consolidated invoice is generated the next day and sent to the bank for confirmation. In such cases, your benefits are provisioned automatically four days after your purchase date. If your payment is unsuccessful, a banner appears in the benefits or membership workspace, prompting you to clear the dues. After payment, your benefits are provisioned.
What changes happened on January 22, 2025?
On January 22, 2025, we added more than 20 in-demand product licenses to many of our benefits offerings. These licenses include several Microsoft Copilot products, Microsoft Defender for Endpoint, and GitHub.
You can tap into the AI-powered insights and intelligent automation in Copilot to streamline tasks, enhance creativity, and drive efficiency across your business processes. Access partner benefits packages, Solutions Partner designations, or specializations today to receive new benefits as soon as they're released in January. Note that some of these specific benefits (not all) are added into your existing active instances of purchases. For more information, download the benefits guide.
I was a Microsoft Action Pack and Learning Action Pack partner. What steps should I take after these offers are unavailable on January 22, 2025?
For partners who use the Microsoft Action Pack or Learning Action Pack, we recommend moving to the Partner Success Core Benefits or Partner Success Expanded Benefits packages. Use the package that fits your organization's size and needs.
I'm a legacy Silver partner. What steps should I take after this offer is unavailable on January 22, 2025?
For partners who use the legacy Silver benefits, we recommend moving to the Partner Success Expanded Benefits package. This comprehensive package is designed for organizations that are ready to expand even further and deepen their partnership with Microsoft.
I'm a legacy Gold partner. What steps should I take after this offer is unavailable on January 22, 2025?
For partners who use the legacy Gold benefits, we recommend that you get the Solutions Partner designation. When you become a Solutions Partner for solution areas, you receive a portfolio of benefits specific to your solution area. You also receive a customer-facing badge to display in your marketing assets, along with resources to promote your record of customer success.
My offering is due for renewal, but my renewal button isn't enabled. Why?
Your renewal starts 365 days after the initial purchase, followed by a 30-day grace period. During the grace period, your benefits continue without interruption. You can renew or buy a new membership if you:
- Link your Partner Center account with your Microsoft billing profile.
- Verify your account.
- Have an open renewal window.
- Meet any applicable qualification criteria.
For more information about how to meet the renewal criteria, see Troubleshoot membership purchase.
My offering price increased significantly since the last purchase. Why?
As of December 2023, some programs saw price increases due to updates in foreign exchange conversion rates. In some countries/regions, the price difference might be significant due to a steep, one-time adjustment required after years of unchanged rates. Prices are now listed in USD, with regular dynamic currency conversions.
My offering is due for renewal, and I missed the renewal window. What are my options?
Because your renewal window closed, your existing benefits expired. But you can still make a new purchase. After you complete the new purchase, you receive a new set of benefits, and you can proceed with redeeming them.
I don't have enough permissions to buy a program. It's giving my name to get permissions. What should I do?
To manage your membership in Partner Center, you must be granted the Microsoft AI Cloud Partner Program partner admin role. Account admins or global admins in your organization can grant this specific role. If you're already a global or account admin, you can grant the Microsoft AI Cloud Partner Program partner admin role to your own account by following the User role to manage the membership workspace guidance in this article.
My legacy Silver or Gold offering is due for renewal, but my renew button isn't enabled. Why?
This benefits package is no longer available as of January 22, 2025. If you have active purchases, you retain access to the benefits until the end date. However, renewal is not possible. We recommend that you explore the Partner Success Expanded Benefits package and Solutions Partner designation, depending on the size and needs of your organization.
What's the duration of membership after an offering is purchased?
Memberships typically last for one year, plus an extra 30-day grace/renewal period. After this period, you must renew your membership, possibly with a fee. To enjoy uninterrupted services like Azure credits, Microsoft 365, or Dynamics 365, be sure to redeem your benefits as soon as your purchase or renewal is successful.
I can't see the details of membership and am getting an "access denied" error. Sometimes it's asking me to contact myself to get permission. Why?
To gain full access to the membership and benefits workspaces, you need to be granted the Microsoft AI Cloud Partner Program partner admin role in Partner Center. Follow the User role to manage membership workspace steps to gain access. Account admins can grant you this access. If you're an account admin, you can follow the same steps to elevate your permissions, so sometimes you're prompted to contact yourself for access.
I made the purchase, but I can't find the invoice. It's blank when I go to the Azure portal. Why?
Membership purchases were migrated to the new commerce experience starting in January 2024. Your purchases are now aggregated across the Microsoft stack, and the invoice is generated and billed in an aggregate manner on a daily basis. Your invoice is typically generated by the next day. You can then see your invoice and download it on the day after the purchase date.
Can I buy the same offerings multiple times?
You can purchase each offering only once. However, you can explore and buy other offerings to access more benefits. For more information, see the Partner offers section of this article. Note that Partner Center doesn't support upgrades, including prorated pricing for new offers.
I currently have Partner Launch Benefits. Can I upgrade to Partner Success Core Benefits?
No, Partner Center doesn't support upgrades or prorated pricing for new offers. But you can purchase both offerings separately, because each can be purchased once.
I renewed my offering by making a payment, but my Azure credits, Microsoft 365 license, or Visual Studio license stopped working. Why?
Membership renewal doesn't automatically redeem benefits. You must manually redeem the new set of benefits awarded upon renewal. To enjoy uninterrupted services like Azure credits, Microsoft 365, or Dynamics 365, be sure to redeem your benefits as soon as your purchase or renewal finishes.