Support from Microsoft

Applies to: Partner Center | Partner Center for Microsoft Cloud for US Government

Appropriate roles: Helpdesk agent

If you encounter problems with a Microsoft service or with Partner Center itself, we're here to help. You can report the issue to Microsoft and track it until it gets resolved.

If you are experiencing account access problems

If you are experiencing problems accessing your account or are locked out of your account, see Account access problems.

Problems with a Microsoft service or with Partner Center itself

The following articles provide information on filing and following up on tickets:

Security vulnerability reporting

As a Microsoft Partner, if you should have a potential security incident to report, the method of reporting is to contact Microsoft through, which allows you to create a report.

Microsoft follows Coordinated Vulnerability Disclosure (CVD). We request that you follow these guidelines to help us protect customers and the ecosystem from harm.

Next steps