Verify or update your company profile information

Appropriate roles: Global admin | Microsoft Cloud Partner Program account admin

The first time you sign in to Partner Center as a Global admin, confirm that all of your company details are correct. These include primary contact, legal business name and address, and program information. If your company has more than one location, review your location data for accuracy. As the Global admin, Billing admin, or Admin agent, you'll also be able to see and update your billing and tax information.

Note

You must be the Global admin to update your billing address.

Your partner profile consists of your legal business information, primary contact name and email, the programs in which your company participates, and if relevant, other companies that are now merged under your legal business. Make sure the company name and address in your legal business profile are free of spelling errors and abbreviations, and match your formal company business registration records exactly. If you're operating as a sole proprietor, you need to use your company name as your legal name.

  1. In Partner Center, select the Settings gear icon > Account Settings > Organization profile.

  2. Review the values for Legal business profile, Primary contact info, and Program info.

If you've merged your other companies under your legal business, you can review that information as well.

Important

  • For Microsoft Cloud Partner Program accounts, both the Global admin and Account admin can update the legal company name.
  • For Cloud Solution Provider (CSP) Indirect reseller accounts, only the Global admin can update the legal company name.
  • Direct-bill partners and Indirect providers cannot change the legal name of their company if the account verification status is Authorized. If you need to change the name, you must create a support ticket.

To update your legal company name or address:

  1. In Partner Center, select the Settings gear icon > Account Settings > Organization profile.

  2. Select Legal info, and then select the legal business profile (partner or reseller) you want to update.

  3. Select Update next to the company name/address and change the details.

  4. When you select Submit, your legal identity will be reassessed. We only reassess information that you've changed.

  5. If the verification fails, learn how to fix the problem.

Important

If you are a CSP partner, you can't change the country associated with your legal address. Your legal address's country is tied to your tenant, services, and the currency you do business with. If a Global Admin/Account Admin is unable to change company name, please Contact Support and attach HAR file/PSR of the steps showing the error.

To learn about Microsoft Cloud Partner Program country updates, read MPN country updates.

Program Who can update company name Status when it can be updated
MPN Global admin, Account admin Authorized, pending, rejected
CSP: Indirect reseller Global admin Authorized, pending, rejected

Update your Microsoft Cloud Partner Program global business account

Important

Partner Membership Center (PMC) was retired in May 2022. For more information on the PMC program's retirement, see here.

If the wrong business account was identified as the legal business during your migration from the former Partner Membership Center to Partner Center, you can change the account to the correct legal business account.

To make these updates, you need to be either the Global admin or Account admin. Learn how to manage your Microsoft Cloud Partner Program Global location accounts

Update your PartnerID associated with your CSP account

  1. Sign in to the Partner Center dashboard as a Global admin with your CSP account credentials and then select the Settings gear icon > Account Settings. (Your Microsoft Cloud Partner Program and CSP credentials may be different.)

  2. Select Identifiers.

  3. Under the CSP section, use the Update link to update the PartnerID associated with your CSP Account.

If you're the Global admin, you can change the address that appears on your invoice in your Payout and tax profile. You can't change the company name on your invoice because of a limitation with the invoice system.

Screen capture of area where billing information is added.

Field Description
Bill-to company name The company name that appears in the bill-to information on your CSP invoice. This information isn't editable in Partner Center. To update, create a support ticket.
Bill-to address The bill-to address on the CSP invoice can be updated from Billing profile.
Bill-to contact The billing contact details (first name, last name, primary number) for the CSP account can be updated from Billing profile.
PO number The purchase order number displayed on the partner invoice can be updated from Billing profile.
Company tax ID Businesses in some countries can provide their value-added tax (VAT) number or local equivalent. To update your Tax/VAT ID, you must be a Global admin, billing admin, or admin agent.
Billing currency The billing currency for your CSP account is determined by the legal country of the CSP account. This information can't be changed after the CSP account is created.

Next steps