AddToQueue Action

Moves an entity record from a source queue to a destination queue.

Bound Entities

Bound actions are invoked by appending the fully qualified action name to the URI representing an entity or collection.

Entity Type Binding Type
queue entity


Parameters allow for data to be passed to the action.

Name Type Nullable Unicode Description
crmbaseentity False True

The destination queue.

queue True True

The source queue.

queueitem True True

Properties required to create a queue item in the destination queue.

Return Type

Type Nullable Description
AddToQueueResponse False The AddToQueue action returns the following value.


Use the AddToQueue action with these entity types:

Name Display Name Description
queueitem Queue Item A specific item in a queue, such as a case record or an activity record.

See also