Troubleshoot reports: Map reports in a paginated report (Power BI Report Builder)
APPLIES TO: 
Power BI Report Builder 
Power BI Desktop
Issues with maps in a Power BI paginated report might occur when you add a map or map layer to your report, when you customize an existing map or map layer in your report, when you preview a map in a report, or when you publish a report with a map. Use this topic to help troubleshoot these issues.
Spatial data issues
Use this section to help solve issues that relate to spatial data.
On the design surface, I see sample spatial data
At design time, the design surface might show the message about sample spatial data for the following reasons:
Spatial data comes from a dataset and the data connection for the query is not valid or the current credentials are not valid.
The map layer contains a property with an expression. Expressions are not evaluated until the report runs. To see the map, you must preview the report.
Spatial data comes from a dataset that has a specific scope. For example, when a map is nested in a tablix data region, or the map uses the same dataset scope for analytical and for spatial data, the data scope is not calculated until the report runs.
When I set an offset for an individual map element, a cluster of map elements move
Spatial data defines the map elements that are displayed on each map layer. A map element can be based on spatial data that is a single point, a set of points, a single line, a set of lines, a single polygon, or a set of polygons. Each map element is a unit. If a map element contains multiple points, and you move the element, all points for that map element will move.
The data for each map element is determined by the format of the spatial data from the external source. For example, when a query specifies spatial data from a SQL Server database, each row in the result set can contain multiple sets of point or line or polygon coordinates. All map elements that are defined by a single row in the result set are treated as a unit. If you want to vary the display of specific sets of coordinates, you must do one of the following:
Change the query to return the coordinate sets as separate rows in the result set.
Select the map elements to vary and set the corresponding embedded point, line, or polygon properties by overriding the default display properties for the corresponding layer type.
I renamed a data source or dataset to a friendly name and now no data appears in my map
The report definition is not automatically updated when you manually change the name of any report item.
When you change the name of a dataset, any data region or map layer that refers to that dataset must be manually updated. To rebind a tablix, chart, or gauge to a dataset, select the item on the design surface, open the data region properties, and select the name of the appropriate dataset. To rebind a map layer to a dataset, select the layer, open the layer properties, and select the name of the appropriate dataset.
My spatial data contains nulls and empty strings
In spatial data for the map report item, nulls are set to zero (0) and empty strings are set to blank ("").
For spatial that comes from a SQL Server database, to change this behavior, you must change the query that returns the spatial data.
My map exceeds the maximum number of spatial elements
By default, a map can have 20,000 map elements or 1,000,000 points. If your map exceeds these limits, you can use one of the following approaches:
Remove a layer.
Decrease the map resolution.
Decrease the map viewport coordinates to view a smaller area.
If the spatial data comes from a report dataset, set a filter to limit the data from the dataset. The filter must be set on a field that is not a spatial data type.
If the spatial data comes from a SQL Server database, change the query to use spatial functions to limit the data to a smaller area.
Viewport center and view issues
Use this section to help solve issues that relate to viewport options.
I can't set the center and view on an embedded map element
To center a viewport on a specific map element, you must have associated the spatial data on a layer with analytical data.
I set the map center and view in my report. When I reopen the report, why isn't the map view the same?
If the user credentials that are needed to read spatial data are not available to the report when you open it, placeholder spatial data is used. Depending on the center and zoom options set for the map viewport, the map view might center on a different layer.
To reload the spatial data and use the map view center saved in the report, right-click the map viewport, and then select Reload. After you enter the credentials for the spatial data source, the layer loads the spatial data and the map view is restored.
The center and view for a map layer option doesn't work
When the viewport is set to center on the spatial data for a specific layer, and the center of the view does not appear to be the center for the layer, there are probably small islands or areas that are included in the spatial data that are too small to be seen in the viewport. For example, spatial data for a country/region might include small islands or other small territories as part of the territory. The viewport uses all spatial data to calculate the center for the layer.
To override calculations for the layer, you can do one of the following:
Specify a custom center for the viewport.
Change the zoom level for the viewport to eliminate the locations that you do not want to include.
Embed the spatial data in the report and delete the locations that you do not want to include.
Layer issues
Use this section to help solve issues that relate to layer options.
I don't see one or more layers in my map
Whether you see a map layer in a report depends on the availability of the spatial data, the relationship between the spatial data and the analytical data, the type of spatial data and the corresponding layer type, the visibility and transparency options on the layer, and the layer drawing order. If you do not see data from a layer, check the following options:
Layer type and spatial data type. The layer type displays only spatial data that matches the layer type. For example, if the layer type is Point but the spatial data is Line, no data will appear.
Match field values. The values in the fields that you specify to relate analytical data and spatial data must uniquely identify each map element. The fields must have the same data type. The values in the fields must be identical. For more information, see Legend, Color Scale, and Distance Scale Issues.
Layer order. The order of layers in the Map pane is the order in which layers are drawn in the report renderer. Spatial data on layers which are drawn first might be overwritten by spatial data for layers that are drawn later. Layers that appear at the top of the list are drawn first. When you change the order layers in the list, you are changing the drawing order of the layers.
Transparency. You can specify the transparency for each map layer independently. Default values for transparency differ depending on how you add a layer. A transparency of 0% means the layer is opaque and no other layer data will show through this one. To allow other data to show through an existing layer, adjust the value to a higher percentage that gives you the effect that you want.
Visibility. Visibility for a layer is either Visible, Hidden, or ZoomBased, based on the zoom level of the map viewport. The maximum and minimum range for zoom level can also be specified. Visibility can be based on an expression that evaluates to one of these values.
Tip
You can toggle visibility for each layer in the Map pane. When you are designing each layer, toggle all other layers off to determine whether the issue is for an individual layer or is for transparency issues among layers.
I set a filter on the map layer and it has no effect
To filter data for a layer, the data type in the filter expression must be specified. Verify that you have specified the correct underlying data type so that the filter equation correctly evaluates the specified condition. For more information, see Filter Equation Examples (Power BI Report Builder).
Legend, color scale, and rule issues
Use this section to help solve issues that relate to rules, legend, and color scale options.
How do I control the values in the map legend?
Legend values are determined automatically from map element type rules that you specify for each map layer and by distribution rules that you specify for the legend.
By default, all items generated by all rules display in the first legend. Values for all polygon, line, and point rules for each layer contribute to the combined legend range. To display items in different legends, you must first create multiple legends and then, for each rule, specify in which legend to display the related items.
To associate a rule with a specific legend, open the rule properties, and on the Legend page, select the name of the legend to use. To remove items from a legend, in legend options, select the blank line for the name of the legend. If you rename legend elements in the report, you must manually associate each layer with the appropriate legend item.
To control the title and content for each legend, use the Legend properties for the rule. You can specify how many divisions to create, change the calculations that assign values to each division, set minimum and maximum range values, and change the format of the legend text.
For more information, see Change Map Legends, Color Scale, and Associated Rules (Power BI Report Builder).
The rules that I set don't give the results that I expect
Rules apply to the analytical data that is associated with map elements on a layer. Use the following list to help identify issues with all color rules, size rules, width rules, and marker type rules:
The precedence for applying style to each map element (polygon, line, point) is, from lowest to highest precedence: layer properties; map element properties for all map elements on the layer; rules that you specify; and then, for embedded map elements that you select the override option for, the values that you specify. Once you select the override option for an embedded element, rules no longer apply, even if you later change values back to their original setting.
Match field issues. Match fields enable data binding between map elements and analytical data. The spatial data and analytical data fields that correspond to match fields must have the same data type and the same format. If the match field does not exactly match the spatial data and analytical data, the rule has no effect. For example, if the match field for spatial data has extra blanks or extra punctuation compared to the match field for the analytical data, no match occurs.
For more information, see Vary Polygon, Line, and Point Display by Rules and Analytical Data (Power BI Report Builder).
What is the value NaN on the color scale?
NaN stands for Not a Number. Color scales values are expected to be numeric. Check the distribution settings and the legend text value for the rules that are associated with the color scale. If you created custom distribution ranges, verify that you specified the lower bound on the first range and the upper bound on the last range.
My color scale doesn't appear when I run the report
The color scale displays information to the user when a map layer specifies color rules for polygons, lines, or points for the whole layer or for embedded map elements. If no map element specifies a color rule, or if the color rules specify by using a legend instead of the color map, then the color map does not appear in the rendered report.
To display the color scale, specify color rules for a layer or an embedded map element. For more information, see Change Map Legends, Color Scale, and Associated Rules (Power BI Report Builder).
Tile issues
Use this section to help solve issues that relate to tile background options.
I can't see the Bing maps tile background
The following settings affect whether a Bing maps tile background displays in local preview or on a report:
The map tile layer must exist. In the Map wizard or Layer wizard, select Add a Bing Maps background for this map view. This adds a tile layer for the current map viewport view center and zoom level. You can also add a tile layer from the Map pane toolbar.
The map coordinate system for the viewport must be Geographic, not Planar.
The map projection must be Mercator.
For local preview, you must have internet access.
For more information about adding a tile layer, see Add, Change, or Delete a Map or Map Layer (Power BI Report Builder).
How do I control the text on a tile layer?
Both Road and Hybrid views include text. The text is part of the tiles that come from Bing Maps Web Services.
To include a tile layer without text, select Aerial view.
ToolTip and label issues
Use this section to help solve issues that relate to label or ToolTip options.
I get an expression error about dataset scope when I set a label or ToolTip to an expression
When your spatial data comes from a map gallery, the associated data is not part of a report dataset. You cannot use expression syntax for a dataset field reference to specify this data for a label or tooltip.
To specify data that is related to spatial data that is not part of a report dataset, you must use the symbol # followed by a label that specifies the name of the data.