What's new and planned for Power Virtual Agents

This topic lists features that are planned to release from April 2022 through September 2022. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

For a list of the next wave's release plans, go to 2022 release wave 2 plan.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

Bot configuration

Configure bots to suit the individual needs of an organization and to provide further extensibility with other services and features.

Feature Enabled for Public preview General availability
Support data loss prevention Users by admins, makers, or analysts Sep 2022 -
Use single sign-on with Dynamics 365 Customer Service Users by admins, makers, or analysts Sep 2022 -

Service and runtime

Power Virtual Agents will be available for United States Government users in the Government Community Cloud (High) environment.

Feature Enabled for Public preview General availability
Availability in Government Community Cloud (GCC) and GCC High Users, automatically - Apr 1, 2022

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.