Send proactive messages in Teams
Important
This content is archived and is not being updated. For the latest documentation, go to the Microsoft Copilot Studio overview. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | 
Nov 14, 2023 |
Business value
Proactive messaging can allow long-running or background operations to communicate with users, using the bot infrastructure you've already created.
Feature details
After you've published your bot and made the bot available to users in Microsoft Teams, you can notify users ("recipients") in Microsoft Teams with proactive messages. Proactive messages use Power Automate flows to deliver their content, and are useful in many scenarios, including:
- Letting a recipient know that their earlier request has been completed. For example, the user's time-off request has been approved.
- Providing reminders or news updates. For example, the bot could send a reminder message to complete online training.