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Getting Started > Mailbox Folders

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To see your mailbox folders, use the control in the navigation pane to view and select folders. The mailbox folders displayed by default include Calendar, Contacts, Deleted Items, Drafts, Inbox, Junk E-Mail, and Sent Items. You can use Click to view all folders to display a list of all folders, including any personal folders you've created.

Each item in the folder list links to a folder. Clicking Drafts, for example, displays messages you've created and saved but not sent. Clicking Inbox displays the items in your Inbox.

If there are new, unopened items in a folder, the number of new items appears in parentheses next to that folder.

How do I work with folders?

Your mailbox contains folders with specific functions for handling your e-mail messages. These folders include Deleted Items, Drafts, Inbox, Junk E-Mail, and Sent Items.

You can create additional folders to organize messages into different categories, like "Urgent" or "Personal", or you can organize messages according to project. You can manage folders by creating, deleting, moving, and copying folders to suit your needs.

To display the contents of a folder, click the folder. All the items in that folder are listed in the main display area.

What else do I need to know about working with folders?

Default e-mail folders

These are the default folders:

empty folder Deleted Items

Stores messages you delete. If you delete a message from this folder, it's permanently removed from your mailbox.

drafts Drafts

Stores messages you save. You can save messages you want to finish composing or send later.

not junk Inbox

Stores newly received items. New, unopened items are displayed in bold type. After they're opened, the new items revert to normal type.

junk e-mail Junk E-mail

Stores newly received e-mail messages that have been identified as junk e-mail. Check this folder regularly to make sure you don't miss messages you want to receive.

sent items folder Sent Items

Stores a copy of each message or meeting request you send.

Personal folders

In addition to your default e-mail folders, you can access any personal folders you've created. To view personal folders, select Click to view all folders, and then select the folder you want from the list.

What if I want to know more?