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Set Up E-Mail in Outlook 2010

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Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

You can automatically set up Outlook 2010 to access your account with an Exchange account using only your e-mail address and password.

If you are a Microsoft Office 365 user, you need to set up your desktop before you can set up Outlook. For more information, see Set up your desktop for Office 365.

Note

You may also be able to set up Outlook 2010 to access your e-mail account by using POP or IMAP. However, if you use POP or IMAP, you can't use many of the calendaring and other collaboration features that are available when you access your account with an Exchange account. For more information, see Set Up Outlook 2010 for IMAP or POP Access to Your E-Mail Account.

Watch this video to learn how to set up Outlook 2010

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How do I set up Outlook 2010?

  1. Open Outlook 2010. If the Microsoft Outlook 2010 Startup wizard displays automatically, on the first page of the wizard, click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an e-mail account.
    If the Microsoft Outlook 2010 Startup wizard doesn't appear, on the Outlook 2010 toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.
  2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.
    If the settings on the Auto Account Setup page aren't filled in or aren't correct, consider the following as you correct the settings:
    • If the settings on the Auto Account Setup page aren't filled in for you, type the correct settings based on the information that was provided to you by the person who manages your e-mail account.
    • If the name in the Your Name box isn't correct, you may need to reset the options on the Auto Account Setup page before you can edit your name. To reset the options, click the option button next to Manually configure server settings or additional server types, and then click the option button next to E-Mail Account.
  3. After you click Next on the Auto Account Setup page of the wizard, Outlook will perform an online search to find your e-mail server settings. You'll be prompted to enter your user name and password during this search. Make sure that you enter your full e-mail address (for example, tony@contoso.com) as your user name.
    If Outlook is able to set up your account, you'll see the following text: Your e-mail account is successfully configured. Click Finish.
    If Outlook isn't able to set up your account, see "What else do I need to know?" later this topic.

What else do I need to know?

  • If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through Outlook will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using Outlook. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Outlook Web App. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.
  • If Auto Account Setup can't successfully connect you to your account, do one or more of the following:
    • Wait a few minutes and try again.
    • If you need to connect to your e-mail account immediately, use a Web browser or an e-mail program that supports POP or IMAP to connect to your account using Outlook Web App. For information about how to connect using a Web browser, see How to Sign In to Outlook Web App. For information about how to connect using a POP or IMAP e-mail program, see Use IMAP or POP E-Mail Programs.
    • If you know the name of the person who manages your mailbox (sometimes called an e-mail administrator), contact them and report the error you're getting when you try to connect with Outlook.

What if I want to know more?