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Create a Voice Mail Contact on an AT&T Apple iPhone

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Applies to: Office 365 for enterprises, Microsoft Exchange

To make it easier to dial the access number for voice mail, you can create a contact and then create a favorite. For more information about how to create a favorite, see the "What else do I need to know?" section below.

How do I create a contact for voice mail?

  1. On the Apple iPhone home screen, tap Contacts.
  2. On the All Contacts screen, tap the plus sign (+).
  3. On the New Contact screen, tap First Last.
  4. On the Edit Name screen, in the First box, type the name you want to use for the contact, something like "Outlook Voice Access" or "Voice Mail", and then tap Save.
  5. On the New Contact screen, tap Add New Phone.
  6. On the Edit Phone screen, in the Phone box, type the Outlook Voice Access number that's located in Voice Mail Account Information on the Voice Mail tab, and then tap Save.

If you have problems setting up your phone, look in the user's manual that came with your mobile phone.

What else do I need to know?

  • For details about how to set up speed dialing, see Set Up Speed Dialing for Voice Mail.
  • There are two types of contacts: contacts on your mobile phone and personal Contacts in Outlook Web App.
  • You can create a personal Contact using Outlook Web App or Outlook and then set up your mobile phone to copy your contacts to your mobile phone using Exchange ActiveSync.