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How to Include Additional Text with the E-Mail Message Sent When a Voice Message Is Received

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to include additional text in the e-mail message that is sent when a voice mail message is received by users who are enabled for Microsoft Exchange Server 2007 Unified Messaging. By default, the text that is included with a voice message indicates only that the caller has received a voice message. However, you can create a custom message by adding text in the Text included with a voice message text box on a UM mailbox policy. For example, the text can include information about system security policies and describe the correct way to handle voice messages in your organization. After you add the text, it will be included in each e-mail message that is sent when UM-enabled users who are associated with the UM mailbox policy receive a voice message.

Note

The custom text that accompanies a voice message is limited to 512 characters.

Before You Begin

To perform the following procedures, the account you use must be delegated the Exchange Organization Administrator role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM mailbox policy has been created.

Procedure

To use the Exchange Management Console to change the text that is included with a voice message

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node, and then click the Unified Messaging node.

  2. On the UM Mailbox Policies tab, select the UM mailbox policy that you want to manage, and then click Properties in the action pane.

  3. On the mailbox policy Properties page, on the Message Text tab, under Text included with a voice message, enter the text that you want to send to the user when they receive a voice message.

  4. Click OK to save your changes.

To use the Exchange Management Shell to change the text that is included with a voice message

  • Run the following command:

    Set-UMMailboxPolicy -identity MyUMMailboxPolicy -VoiceMailText "Do not forward voice messages to users outside this organization."

For more information about syntax and parameters, see Set-UMMailboxPolicy.

For More Information

For more information about UM mailbox policies, see the following topics: