Organization Configuration > Unified Messaging > UM Mailbox Policies > General Tab (RTM)

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007

Use the General tab to view and configure settings for a Unified Messaging (UM) mailbox policy. For example, you can view the dial plans that are associated with the UM mailbox policy or disable missed call notifications for users who are associated with a specific UM mailbox policy.

When you modify the settings found on a UM mailbox policy, the settings are applied to all users who are associated with the UM mailbox policy. UM mailbox policies let you apply a common set of settings to a collection or group of mailboxes. You must create a UM mailbox policy before you can enable users for Unified Messaging.

Use this page to configure the following settings for a UM mailbox policy:

  • Associated dial plan

    • Displays the name of the dial plan that is associated with the UM mailbox policy. This is the name of the dial plan that is displayed in the Exchange Management Shell.

    • When a new UM mailbox policy is created, it must be associated with a dial plan. After the UM mailbox policy is created and associated with a dial plan, the settings that are defined on the mailbox policy are applied to the users who are associated with the dial plan.

    • A UM mailbox policy cannot be changed after it is associated with a dial plan.

  • Modified

    • Displays the date of the last modification or change that was made to the UM mailbox policy.

  • Maximum greeting duration (minutes)

    • Use this text box to enter the maximum number of minutes that users who are associated with the UM mailbox policy can use when they record their voice mail greeting.

    • The valid range for the greeting is from 1 to 10 minutes. The default setting is 5 minutes.

    • You can modify this setting after the UM mailbox policy is created. Only numeric characters are allowed.

  • Allow missed call notifications

    • Select this check box to enable or disable missed call notifications for users associated with the UM mailbox policy.

    • A missed call notification is an e-mail message that is sent to a user's mailbox when the user does not answer an incoming call. This is a different e-mail message than the e-mail message that contains the voice mail message that is left for a user.

    • Typically, when a user misses an incoming call, they receive two e-mail messages: an e-mail message that contains the voice mail message and a missed call notification message.

    • By default, missed call notifications are enabled when a UM mailbox policy is created.

After you modify the fields on this page, click Apply to accept the changes.

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