Enabling End-User Recovery
Published : April 8, 2005 | Updated : August 17, 2005
End-user recovery enables end-users to independently recover data by retrieving shadow copies of files. End users can recover shadow copies through shared folders on file servers, through Distributed File System (DFS) Namespaces, or by using a command on the Microsoft® Office 2003 Tools menu. For an introduction to end-user recovery, see the “Introducing DPM” chapter of this guide.
Important
For information about domain controller requirements for end-user recovery, see “Domain Controller Requirements for End-User Recovery” in the “Planning a Deployment” chapter of this guide.
For information about maintaining security when you enable end-user recovery, see “Maintaining Security for End-User Recovery,” also in the “Planning a Deployment” chapter of this guide.
Enabling end-user recovery involves configuring Active Directory to support end-user recovery, enabling the end-user recovery feature on the DPM server, and installing the shadow copy client software on the client computers.
Configuring Active Directory and Enabling the End-User Recovery Feature
Enabling end-user recovery on a DPM server involves configuring Active Directory, and then selecting an option in DPM Administrator Console to enable the end-user recovery feature. For information about the operations involved in configuring Active Directory, see “Planning for End-User Recovery” in the “Planning Data Protection” chapter of this guide.
To enable end-user recovery on a DPM server
If you are a schema and domain administrator in the domain
In DPM Administrator Console, click the Action menu, and then click Options.
The Options dialog box is displayed.
On the End-user Recovery tab, click Configure Active Directory.
On the Configure Active Directory dialog box, select Use current credentials or type the user name and password for an account that has both schema and domain administrator privileges.
On the confirmation and notification prompts, click Yes and OK.
After configuration of Active Directory is complete, select the check box for the Enable end-user recovery option, and then click OK.
–Or–
If you are not a schema and domain administrator in the domain
Direct a user who is both a schema and domain administrator to configure the Active Directory schema by running the DPMADSchemaExtension.exe tool on a Windows® Server™ 2003 computer that is a member of the same domain as the DPM server.
In DPM Administrator Console, click the Action menu, and then click Options.
The Options dialog box is displayed.
On the End-user Recovery tab, select the check box for the Enable end-user recovery option, and then click OK.
Installing the Shadow Copy Client Software
Before end users can begin independently recovering previous versions of their files, the DPM shadow copy client software must be installed on their computers. If a client for Shadow Copies for Shared Folders is present on the computer, the client software must be updated to support DPM.
The shadow copy client software can be installed on computers running Windows XP with SP2 or later, and Windows Server 2003 with or without SP1.
The following table shows the locations from which you can download the shadow copy client software for each supported operating system.
Operating System |
Shadow Copy Client Software Location |
|---|---|
Windows XP SP2 |
|
Windows XP SP2 (64-bit) |
|
Windows Server 2003 |
|
Windows Server 2003 SP1 |
|
Windows Server 2003 SP1 (64-bit) |
Install the client software on users’ workstations by using your usual software distribution method; for example, Group Policy Software Installation, Microsoft® Systems Management Server, or shared folders. If your users will install the client software on their own workstations, instruct them to copy the Setup program to any location on their computer, double-click the file name or icon, and then follow the instructions in the wizard.