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How to Install Service Reporting

 

Updated: May 13, 2016

Applies To: System Center 2012 R2 Service Reporting, System Center 2012 R2 Orchestrator

In System Center 2012 R2, you can install Service Reporting from the initial page of the System Center 2012 R2 Orchestrator setup program. Before you install, you should review the system requirements for Service Reporting, as described in System Requirements for Service Reporting.

On the SQL Servers that Service Reporting will use, the Microsoft SQL Server Agent service must be running and its startup type should be set to either Automatic or Automatic (Delayed Start).

The Log On As accounts for the following services must be domain accounts:

  • SQL Server

  • SQL Server Agent

  • SQL Server Analysis Services

  • SQL Server Integration Services

Note

The Service Reporting Setup wizard does not have an option to install or to configure Service Reporting by using credentials that you can specify. Consequently, Setup installs Service Reporting by using the credentials of the logged-on user. After Setup finishes, you can change the SQL Server account credentials that Service Reporting uses to extract Operations Manager data, as described in How to Configure Service Reporting for Windows Azure Pack and System Center.

If you want to install Service Reporting programmatically, you can do so by using a text-based response file from the command prompt. The command-line parameters that Service Reporting setup supports can be queried using the following command:

Setup.exe -?

You can use the –Slient parameter to install silently with a text file that contains required parameters and use the –Uninstall parameter to uninstall Service Reporting.

Note

The Service Reporting Setup wizard can help you prevent installation failure by running a prerequisite checker. Running Setup by using a command prompt does not run the prerequisite checker.

Parameter Description Example
-AcceptEULA Acceptance of Microsoft Software License Terms (yes or no) Yes
-SendCEIPReports Participation in Customer Experience Improvement Program (yes or no) Yes
-UseMicrosoftUpdate Participation in Microsoft Update (yes or no) Yes
-InstallFolder Folder to install to C:\Program Files\Microsoft System Center 2012 R2\Service Reporting
-DatabaseServer Name of the server that is running SQL Server where the databases already exist, or where Setup will create them ServerName
-DatabaseServerInstance Name of the SQL Server database instance to install to ServerName\InstanceName
-RepositoryDatabaseName Name of the usage repository database that already exists, or that Setup will create UsageRepositoryDB
-StagingDatabaseName Name of the usage staging database that already exists, or that Setup will create UsageStagingDB
-DWDatabaseName Name of the usage data warehouse database that already exists, or that Setup will create UsageWarehouseDB
-AnalysisDatabaseServer Name of the server that is running SQL Server where the analysis database already exists, or where Setup will create it ServerName
-AnalysisDatabaseServerInstance Name of the SQL Server analysis database instance to install to ServerName\InstanceName
-AnalysisDatabaseName Name of the analysis database that already exists, or that Setup will create UsageAnalysisDB

To install Service Reporting by using the Service Reporting Setup wizard

  1. Start the Orchestrator setup program by using administrative credentials, and then click Install Service Reporting.

  2. In the Service Reporting Setup wizard, click Install.

  3. On the Getting Started page, read the license terms, select the I have read, understood and agree to these license terms check box, and then click Next.

  4. On the Prerequisites page, Setup verifies that all Service Reporting hardware and software requirements are met. After verification, click Next.

  5. On the Installation Location page, Setup displays the default installation folder. If you want to install in a different folder, click Change Folder. Setup also verifies that 1 gigabyte (GB) of disk space is available. Click Next.

  6. On the Configure Service Reporting Data Warehouse page, Setup displays information about the existing Service Reporting data warehouse, if one is found. Or, Setup displays default information about the data warehouse that it will create. On this page, you can change the database server to install to, choose an existing SQL Server instance, and modify the names of the databases that Service Reporting will create. Click Next.

    Note

    Ensure that you use a domain account for the SQL Server and SQL Server Agent services, and update the RunAs account information.

  7. On the Configure Analysis Server page, Setup displays information about the existing server that is running SQL Server Analysis Services, if one is found. Or, Setup displays default information about the SQL Server Analysis Services database that it will create. On this page, you can change the analysis database to install to, choose an existing SQL Server instance, and modify the name of the analysis database that Service Reporting will create. Click Next.

  8. On the Customer Experience Improvement Program page, choose whether you want to participate in the program, and then choose whether you want to use Microsoft Update to update Microsoft software that is installed on the server, including Service Reporting. Then, click Next.

  9. On the Installation Summary page, Setup displays the choices that you have made about the installation folder, details about the data warehouse, and details about analysis services that it will install. Click Install.

  10. On the Install page, Setup displays the progress of the Service Reporting components that it installs. When Setup finishes, the Finished page appears and shows links to Service Reporting documentation. If you have previously chosen to use Microsoft Update, you can check for updates by clicking Initiate machine wide Automatic Update. Click Close to complete Setup.

To install Service Reporting by using a command prompt

  1. Open an elevated command prompt on the server where you want to install Service Reporting.

  2. By using Setup.exe from the Service Reporting release media, type Setup.exe and use all required parameters, or optionally use the –Silent parameter.

See Also

Service Reporting in System Center 2012 R2
Deploying Service Reporting
How to Uninstall Service Reporting
How to Configure Service Reporting for Windows Azure Pack and System Center
Upgrading Service Reporting