How to Enable a Text Message (SMS) Notification Channel


Updated: May 13, 2016

Applies To: System Center 2012 R2 Operations Manager, System Center 2012 - Operations Manager, System Center 2012 SP1 - Operations Manager

To configure alert notifications for System Center 2012 – Operations Manager, your first task is to enable a notification channel. This topic describes how to configure a channel that will send alert notifications to subscribers by using a Short Message Service (SMS) or text message.


The modem used for SMS must support SMS Protocol Data Unit (PDU) mode.

To enable an SMS notification channel

  1. Log on to the computer with a user account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Administration.

  3. In the navigation pane, under Notifications, right-click Channels. Click New channel and then click Text message (SMS).

  4. Type a name for the channel, such as SMS channel and optionally provide a description. Click Next.

  5. In the Text message box, specify the text that is sent to SMS notification subscribers. The Text message box contains a default message that includes text and variables. You can edit the default message or delete it and replace it with another message. You can click the right arrow next to the Text message box for a full list of available variables. For more information, see How to Customize Message Content for Notifications.

  6. In the Encoding box, select the text format for the SMS messages.

  7. Click Finish, and then click Close.