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How to Create Notification Subscriptions

 

Updated: May 13, 2016

Applies To: System Center 2012 R2 Operations Manager, System Center 2012 - Operations Manager, System Center 2012 SP1 - Operations Manager

In System Center 2012 – Operations Manager, when an alert is generated, Operations Manager can notify designated individuals by email, instant message (IM), or text message (SMS). Notifications can also run commands automatically when an alert is raised on a monitored system. A notification requires a channel, a subscriber, and a subscription.

These procedures explain how to configure a notification subscription. A subscription defines the criteria for a notification, such as when a critical alert is generated. A subscription also defines the channel to be used for the notification and the subscribers to receive the notification.

Notification channels and subscribers must be configured before you create a subscription.

To create a notification subscription as an administrator

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Administration.

  3. In the Administration workspace, expand Notifications, right-click Subscriptions, and then click New subscription. The Notification Subscription Wizard starts.

  4. On the Description page, in Subscription name, type a descriptive name for the subscription, type a short description, and then click Next.

  5. On the Subscription Criteria page, you can set conditions that will determine when notifications will be sent to specified subscribers. If you do not set conditions, notifications will be sent for all alerts. Click Next.

    Note

    You will also receive notifications when an alert is updated.

  6. On the Subscribers page, click Add to add subscribers who are already defined, or click New to add new subscribers. For more information on defining subscribers, see Create Notification Subscriptions.

  7. Click Next.

  8. On the Channels page, click Add to add a channel that is already defined, or click New to add a new channel. For more information on defining channels, see How to Enable an Email Notification Channel, How to Enable an Instant Message Notification Channel, How to Enable a Text Message (SMS) Notification Channel, and How to Enable a Command Notification Channel.

  9. In the Alert aging section on the Channels page, select to send notifications without delay or set a value in minutes that notification should be delayed unless conditions remain unchanged, and then click Next.

  10. Review the settings on the Summary page, click Finish, and then click Close.

To create a notification subscription as an operator

  1. Log on to the computer with an account that is a member of the Operations Manager Operators or Advanced Operators role.

  2. In the Operations console, click Tools in the top menu bar, and then click My Subscriptions.

  3. In the Notification Subscriptions window, click New.

  4. On the Description page, in Subscription name, type a descriptive name for the subscription, type a short description, and then click Next.

  5. On the Subscription Criteria page, you can set conditions that will determine when notifications will be sent to specified subscribers. If you do not set conditions, notifications will be sent for all alerts. Click Next.

    Note

    You will also receive notifications when an alert is updated.

  6. On the Subscribers page, click Add to add subscribers who are already defined, or select a subscriber in the Selected subscribers box and click Edit to change the settings for this subscription. For more information on defining subscribers, see Create Notification Subscriptions.

  7. Click Next.

  8. On the Channels page, click Add to add a channel that is already defined, or click New to create a customized copy of an existing channel. For more information on defining channels, see How to Enable an Email Notification Channel, How to Enable an Instant Message Notification Channel, How to Enable a Text Message (SMS) Notification Channel, and How to Enable a Command Notification Channel.

  9. In the Alert aging section on the Channels page, select to send notifications without delay or set a value in minutes that notification should be delayed unless conditions remain unchanged, and then click Next.

  10. Review the settings on the Summary page, click Finish, and then click Close.