IT Health FAQs

An On-Demand Assessment provides a prioritized list of recommendations tailored to your environment. These recommendations are categorized across six focus areas, which allows you and your team to quickly understand your environment risk and health and take steps to address them. Within hours of setup, data is collected and processed and the results are displayed in Azure Log Analytics.

For more information, see Services Hub On-Demand Assessments.

The Services Hub On-Demand Assessments available through the Services Hub provide enhanced recommendations and robust checks beyond the Health Check Assessments in the Solution gallery of Azure Log Analytics.

Yes. Microsoft Unified Support customers have unlimited access to the Services Hub On-Demand assessments.

RAP as a Service is an add-on for our Premier customers.

The Services Hub On-Demand Assessments perform the same in-depth Assessment as RAP as a Service; however, they can be run online On-Demand without engaging an engineer and results are viewable through the Services Hub. Once installed, On-Demand Assessments run automatically without requiring manual intervention. On-Demand Assessments are part of your Support agreement.

For a general overview, see Getting Started with On-Demand Assessments document.

You can find a list of current On-Demand Assessments in the documentation's IT Health section.

You can also find it within the Services Hub by selecting the IT Health tab and then "Assessments". From there, you can view all Assessments in the "Available On-Demand Assessments" section.

On-Demand Assessments have minimal effect on production server performance.

Yes, we have two places you can find this kind of information. See the Executive Summary article for a high-level view of the data, or view all recommendations in the Excel Recommendations download file.

Yes. We have offline versions for all of our On-Demand Assessments as an Add-On. Contact your Microsoft representative for more information.

Review the Azure Roles for Log Analytics and How they Relate to the Services Hub document.

Only Services Hub users who have proper permissions in Azure Log Analytics can configure On-Demand Assessments. Learn more about Azure Roles and Permissions here. The assessments in Azure Log Analytics are self-service and you can set up as many as you want. Depending on the support level, there might be an option to engage an engineer who can dig deeper into the results of specific assessments and help prioritize improvements.

To learn more about managing users in Azure Log Analytics, visit Manage Log Analytics workspaces in Azure Monitor.

Work with your company's Services Admin or Microsoft representative to help you determine who is your Azure subscription owner.

If your country or region has specific data storage requirements, you can integrate with an Azure Log Analytics instance that complies with your country or regional requirements.

Depending on the On-Demand Assessment, various scripts are run locally or in the cloud. Prerequisites for On-Demand Assessments outline what information is needed and where it resides.

All data collected by Log Analytics is stored in the Azure Log Analytics repository as a record. Records collected from different data sources have their own set of properties and are identified by their Type property. See the documentation for each data source and solution for details on each record type.

To learn where Services Hub On-Demand Assessments are stored and handled, visit Microsoft Azure Trust Center.

For more information, see:

• What is Log Analytics?
• Data Security
• Data Sources documents.

You can set the cadence up to meet your organizational needs, but by default, On-Demand Assessments run one hour after configuration and then every seven days.

On average, it takes two hours to configure your environment to run an On-Demand Assessment. Once configured, data is sent to Azure Log Analytics and run automatically every seven days.

See On-Demand Assessment: Setup and Config Service for details on our setup service and how to request the On-Demand setup and configure service.

An Azure subscription is needed because it hosts the Microsoft Azure Log Analytics workspace that you use to run Assessment and store the data. By providing your subscription you can control the access to, and the use of, Azure Log Analytics workspaces and other Azure subscribed services. For information about Azure Log Analytics, visit Log queries in Azure Monitor.

No license is needed.

You can use an existing Azure Log Analytics workspace in Services Hub. For more information, see Getting Started with On-Demand Assessments.

On-Demand Assessments use a small amount of data. You can monitor your usage under the Usage and estimated cost section of your Log Analytics workspace.

Microsoft Services Hub uses the Microsoft Azure Log Analytics pricing model. Review the latest pricing information and the Average Data Ingestion Statistics.

To view your subscriptions in Services Hub, you need to be using the same email ID that you signed into Services Hub as you sign into the Azure portal.

Also, ensure you're an owner or contributor to the Azure subscription. Log into portal.azure.com to view your subscriptions and see your permissions.

No, but there are several options available. For more information, see Getting Started with On-Demand Assessments.

Sponsored Azure accounts are free for the customers, but are capped at $10 annually, which is enough to run On-Demand Assessments. Once that limit is reached, assessments stop running.

No.

Yes. You can target multiple servers with the same Assessment pointing to the same Azure Log Analytics workspace. For more information, see Running Assessments with Multiple Environments.

You can run On-Demand Assessments in multiple environments that point to one Azure Log Analytics workspace. For more information, see Running On-Demand Assessments in multiple environments.