Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
When your agreement begins, you receive a "Welcome to Microsoft Unified Support!" email message with your registration link. After you register on Services Hub, you are able to start onboarding your team immediately.
Register for Services Hub
Select the Register Now link in your welcome email message and enter your work email credentials on the Sign In page.
Complete your Profile.
Watch the Services Hub Overview video.
Invite your team to join
The Manage users experience allows you to add users or groups to a workspace. To invite your team and provide them the appropriate permissions, follow the instructions in our Manage users guide.
To review the full set of roles and permissions, see our Services Hub roles and permissions.
Designate support contacts
The Manage users experience allows you to configure access to open support cases. While Services Hub supports Microsoft Entra groups for most roles and permissions, granting support access must be done individually.
For more information, review instructions on how to add individual users or edit existing users.
View agreement entitlements and usage
Navigate to Management, then select Customer Activity.
Instead of needing your CSAM to manually generate a Customer Proof of Delivery report, you are able to directly self-serve on Services Hub to understand what's been purchased and delivered against your current support agreement.
For more information, see Customer Activity page documentation.
Set up IT health assessments
Learn how Health Assessments can benefit your IT environment in our documentation.
Read about Services Hub's On-Demand Assessment Setup and Config Service.
Contact your Microsoft Representative to schedule your On-Demand Assessment Setup and Config Service.
Note
You need to have an active Azure subscription to set up IT health assessments in Services Hub. You are able to use an existing Azure subscription or create a new one.
If you don't yet have an Azure subscription, you're eligible for a Microsoft sponsored subscription.
More information
- Lost your registration email or need assistance? See Sign in FAQs.
- Any registered user can invite other users in your organization to join Services Hub.
- Support Contact limits are based on your agreement.
- Changes to roles can take up to 2 hours to replicate.
- Microsoft Technical Account Managers and Services Account Coordinators configure the default workspace and create more workspaces as needed.
- Find everything you need in our Services Hub documentation.
- Microsoft Accessibility:
- Our products and services are built with international accessibility standards such as European standard ETSI EN 301 549 and the Web Content Accessibility Guidelines (WCAG) in mind. Our Accessibility Conformance Reports describe how our products and services conform to those standards.
- Contact Enterprise Disability Answer Desk (eDAD) for assistance.