This article lists and answers frequently asked questions about On-Demand Assessments in Services Hub.
What is an On-Demand Assessment?
An Assessment provides a prioritized list of recommendations tailored to your environment. These recommendations are categorized across six focus areas which permit you and your team to quickly understand the risk and health of your environments and to easily act to decrease risk and improve health.
Why do I need a Microsoft Azure subscription to run an On-Demand Assessment?
An Azure subscription is necessary because it hosts the Microsoft Azure Log Analytics workspace that you use to run On-Demand Assessments. By providing your subscription you can control the access to, and the use of, Azure Log Analytics workspaces and other Azure subscribed services.
Where can I find a list of available On-Demand Assessments?
You can view the list of current On-Demand Assessments, and also in Services Hub. When you're signed in to the Services Hub, select the Health tab, then Assessments, and there you can view all Assessments in the "Available On-Demand Assessments" section.
How do I get started with On-Demand Assessments?
For a general overview, see Getting Started with On-Demand Assessments.
How are Services Hub On-Demand Assessments different from the Health Check Assessments in Microsoft Azure Log Analytics?
Services Hub On-Demand Assessments available through Services Hub provide enhanced recommendations and robust checks beyond the Health Check Assessments in the Solution gallery of Azure Log Analytics.
Are On-Demand Assessments available to all Microsoft Unified Support customers?
Yes. Microsoft Support customers have access to the Services Hub On-Demand Assessments.
Where is On-Demand Assessment data stored?
For information about where Services Hub On-Demand Assessments is stored and handled, visit the Microsoft Azure Trust Center.
Can an existing Azure subscription and Azure Log Analytics Workspace be used with Services Hub On-Demand Assessments?
Yes. For more information, see Getting Started with On-Demand Assessments document.
Does running Services Hub Azure Log Analytics On-Demand Assessments affect performance?
On-Demand Assessments have minimal performance impact on production servers.
If I don't have an Azure subscription, can I run Services Hub Azure Log Analytics On-Demand Assessments?
No, but there are several options available. For more information, see Getting Started with On-Demand Assessments.
Who can turn on On-Demand Assessments in Services Hub?
What data is uploaded to Microsoft when the On-Demand Assessments are run through Services Hub?
All data collected by Log Analytics is stored in the Azure Log Analytics repository as a record. Records collected from different data sources will have their own set of properties and be identified by their Type property. See the documentation for each data source and solution for details on each record type.
For more information, see:
How will I know who the Azure subscription owner is for my company?
Please work with your company's Services Admin, Microsoft Technical Account Manager, or Microsoft Support Account Coordinator to help you determine who is your Azure subscription owner.
Can I run the same On-Demand Assessments on different machines and point it to the same Azure Log Analytics workspace?
Yes. You can target multiple servers with the same Assessment pointing to the same Azure Log Analytics workspace. For more details, see Running Assessments with Multiple Environments.
Can I have separate Azure Log Analytics workspaces for different users?
No.
Is there a report that I can download the On-Demand Assessments results?
Yes, we have two places you can find this kind of information. See the Executive Summary article for a high-level view of the data, or view all recommendations in the Excel Recommendations download file.
What license is needed to run Azure Log Analytics?
No license is needed.
Can existing Azure subscriptions be used to run Azure Log Analytics On-Demand Assessments?
Yes; an existing Azure Subscription and Azure Log Analytics Workspace can be used with Services Hub On-Demand Assessments.
How often do On-Demand Assessments collect data when running an On-Demand Assessment?
You can set the cadence up to meet your organizational needs, but by default, Assessments run one hour after configuration and then every 7 days.
Is access to RAP as a Service solution still available, or has it been replaced by Services Hub On-Demand Assessments?
RAP as a Service has been replaced by On-Demand Assessments.
Is a RAP as a Service included as part of our service or now considered an add-in?
On-Demand Assessments take the best from RAP as a Service to offer a lean, high impact, and high value online assessment that can be experienced with or without engaging an engineer. Customers get limited remote On-Demand engineer-led Assessments and remediation planning either as part of the agreement or as an add-in service. To schedule these remote engineer-led Assessment deliveries, contact your Microsoft representative.
Can any Services Hub user configure an On-Demand Assessment?
No. Only Services Hub users who have proper permissions in Azure Log Analytics can configure On-Demand Assessments. Learn more about Azure Roles and Permissions.
How does Services Hub accommodate specific country/region privacy and data collection rules?
If your country/region has specific data storage requirements, you can integrate with an Azure Log Analytics instance that complies with your country's/region's requirements.
How do On-Demand Assessments get the information needed to run in an environment?
Depending on the On-Demand Assessment, various scripts are run locally or in the cloud. The pre-requisites documents for the On-Demand Assessment outline what information is needed and where it resides.
How does someone get access to an On-Demand Assessment?
How does an On-Demand Assessment work?
Within hours of setup, data is collected and processed, and then the results are displayed in Azure Log Analytics.
An On-Demand Assessment provides a prioritized list of recommendations tailored to your environment. These recommendations are categorized across six focus areas, allowing you and your team to quickly understand the risk and health of your environments and to easily act to decrease risk and improve health.
For more information, see Getting Started with On-Demand Assessments.
How can I get help setting up On-Demand Assessments?
For assistance setting up Services Hub On-Demand Assessments, talk to your CSAM about our On-Demand setup and config service to schedule for you at your convenience.
Don't see your Azure subscription?
Make sure that you're an owner or contributor to the Azure subscription. To do this, log into portal.azure and view your subscriptions. Here you can see permissions.
How long does it take to setup an On-Demand Assessment?
On average, it takes two hours to configure your environment to run an On-Demand Assessment. Once configured, data is sent to Azure Log Analytics and run automatically every seven days.
How will I be charged for any Azure data consumption for Services Hub On-Demand Assessments?
Microsoft Services Hub uses the Microsoft Azure Log Analytics pricing model. Review the latest pricing information.
If I use my existing Azure subscription to run an On-Demand Assessment, what additional costs might I incur?
On-Demand Assessments use a small amount of data and you can monitor your usage under the Usage and estimated cost section of your Log Analytics workspace.
What's the difference between Services Hub Assessments and RAP as a service?
Services Hub Azure Log Analytics On-Demand Assessment performs the samein-depth Assessment as RAP as a Service, however, they can be run online On-Demand without engaging an engineer and results are viewable through the Services Hub dashboard. Once installed, On-Demand Assessments run automatically without requiring manual intervention. On-Demand Assessments are part of your Support agreement.
Why is Azure Subscription needed?
An Azure subscription is necessary because it hosts the Microsoft Azure Log Analytics workspace that you will use to run On-Demand Assessment. By providing your subscription information you can control the access to, and the use of, Azure Log Analytics workspaces and other Azure subscribed services.
Can I bring in Azure Log Analytics assessments that I already have an Azure Subscription to into Services Hub?
Yes. You can link to the Azure Subscription that is associated with your previous Log Analytics workspace which has the configured ODA. This will permit Services Hub to bring in all your existing data. This is because all ODA data lives with the Log Analytics workspace. If a new Azure Log Analytics workspace is created previous ODA data for those assessments will not be carried over.
Note
If your organization already has an Azure subscription that you want to use, you will need your organization's Azure administrator to grant access.
If you still need help, see Reporting Services Hub issues.