Episode

Dynamics 365 Real-time marketing (RTM) - Engage customers in real-time

with Luis Filipe Pinheiro

Dynamics 365 FastTrack Architecture Insights

This session will introduce Dynamics 365 Marketing's real-time marketing features and how to enable organizations to engage customers in real-time, win customers and earn loyalty faster, personalize customer experiences with AI, and grow with a unified, adaptable platform.

Chapters

00:00 - Introduction
01:15 - RTM overview
07:00 - OBM vs. RTM
12:27 - Getting started with RTM: engage customers in real-time (DEMO)
19:10 - Resources

Recommended resources

Download the PDF presentation deck here
Quick Start with Real Time Marketing - Install real-time customer journey orchestration (Dynamics 365 Marketing) | Microsoft Learn
Real-time marketing overview - Real-time marketing overview (Dynamics 365 Marketing) | Microsoft Learn
What's new and planned for Dynamics 365 Marketing - New and planned features for Dynamics 365 Marketing, 2022 release wave 2 | Microsoft Learn
Frequented Asks Questions (FAQ) about Real Time Marketing - Troubleshoot real-time marketing (Dynamics 365 Marketing) | Microsoft Learn

Chapters

00:00 - Introduction
01:15 - RTM overview
07:00 - OBM vs. RTM
12:27 - Getting started with RTM: engage customers in real-time (DEMO)
19:10 - Resources

Recommended resources

Download the PDF presentation deck here
Quick Start with Real Time Marketing - Install real-time customer journey orchestration (Dynamics 365 Marketing) | Microsoft Learn
Real-time marketing overview - Real-time marketing overview (Dynamics 365 Marketing) | Microsoft Learn
What's new and planned for Dynamics 365 Marketing - New and planned features for Dynamics 365 Marketing, 2022 release wave 2 | Microsoft Learn
Frequented Asks Questions (FAQ) about Real Time Marketing - Troubleshoot real-time marketing (Dynamics 365 Marketing) | Microsoft Learn

Dynamics 365

Customer Insights - Journeys