What's new and planned for Dynamics 365 Marketing
This topic lists features that are planned to release from October 2022 through March 2023. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the previous wave's release plans, go to 2022 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Collaborative apps
Use a standard dashboard to share an overview of the business pipeline and trigger a sales sequence to ensure potential leads are followed up on.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Close leads fast by automating handoffs with sales | Admins, makers, marketers, or analysts, automatically | Feb 2023 | - | To be announced |
Data and AI
Capitalize on your data and AI to predict customer intent and grow your business.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Scale your business with confidence with 300M maximum monthly interactions | Admins, makers, marketers, or analysts, automatically | Feb 2023 | - | - |
| Scale your business effortlessly and define access to marketing assets | Users by admins, makers, or analysts | Feb 2023 | - | - |
| Use natural language to create segments in real-time marketing | Admins, makers, marketers, or analysts, automatically |
Oct 24, 2022 |
- | Jan 2023 |
| Boost your creativity with AI-powered email content ideas | Admins, makers, marketers, or analysts, automatically |
Aug 31, 2022 |
- | Mar 2023 |
Moments-based
Grab your consumers' attention by leveraging moments-based marketing options.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Prevent message fatigue with message limits | Admins, makers, marketers, or analysts, automatically | Feb 2023 | - | - |
| Create engaging email content using feature-rich text links | Admins, makers, marketers, or analysts, automatically | - | - |
Oct 24, 2022 |
| Increase customer engagement with QR codes in emails | Admins, makers, marketers, or analysts, automatically | - | - |
Oct 24, 2022 |
| Make incremental updates and optimize journeys while analyzing all past versions | Admins, makers, marketers, or analysts, automatically |
Aug 15, 2022 |
- |
Oct 24, 2022 |
| Test all paths customers take before publishing journeys | Admins, makers, marketers, or analysts, automatically |
Sep 1, 2022 |
- |
Oct 24, 2022 |
| Extend your outreach with custom channels | Admins, makers, marketers, or analysts, automatically |
Oct 27, 2022 |
- | Dec 2022 |
| Create lead capture forms that convert visitors to customers | Admins, makers, marketers, or analysts, automatically | Dec 2022 | - | Feb 2023 |
| Send reminders within journeys to drive customer actions | Admins, makers, marketers, or analysts, automatically | Mar 2023 | - | To be announced |
Personalization
Drive better customer experience by targeting the correct audience with impactful hyper-personalized content supported by AI.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Capture consent and preferences to match your business needs | Admins, makers, marketers, or analysts, automatically | Feb 2023 | - | - |
| Drive engagement at scale with audience-specific content | Admins, makers, marketers, or analysts, automatically |
Aug 1, 2022 |
- |
Oct 1, 2022 |
| Easily manage content across multiple brands | Admins, makers, marketers, or analysts, automatically |
Jul 28, 2022 |
- |
Oct 24, 2022 |
| Communicate dates and times in a variety of formats | Admins, makers, marketers, or analysts, automatically |
Nov 15, 2022 |
- | Dec 2022 |
| Individually manage segment members with inclusions and exclusions | Users by admins, makers, or analysts |
Nov 1, 2022 |
- | Jan 2023 |
| Target the right audience using the new segment builder | Admins, makers, marketers, or analysts, automatically |
Jun 14, 2022 |
- | Feb 2023 |
| Create a static snapshot of segment membership | Admins, makers, marketers, or analysts, automatically |
Nov 4, 2022 |
- | Mar 2023 |
* You are able to opt into some features as part of early access on August 1, 2022, including all mandatory changes that affect users. To learn more, go to Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.