Episode

Viva Sales

with Corina Balan

Viva Sales is a seller experience application that enables sellers to use Microsoft 365 applications and Microsoft Teams to automatically capture, access, and register data into any CRM system, eliminating the administrative burden of manual data entry and giving sellers more time to focus on selling. By enriching the data set with customer engagement data from Microsoft 365 and the power of AI, Viva Sales empowers sellers with sales intelligence that helps them deeply understand their customers for faster deal closure.

Chapters

  • 00:00 - Introduction
  • 00:50 - Viva Sales overview and vision
  • 07:47 - Viva Sales licensing
  • 08:26 - Getting started
  • 09:47 - Viva Sales features at GA
  • 14:56 - Architecture review

Dynamics 365
Sales
Microsoft Teams