Episode
Viva Sales
with Corina Balan
Viva Sales is a seller experience application that enables sellers to use Microsoft 365 applications and Microsoft Teams to automatically capture, access, and register data into any CRM system, eliminating the administrative burden of manual data entry and giving sellers more time to focus on selling. By enriching the data set with customer engagement data from Microsoft 365 and the power of AI, Viva Sales empowers sellers with sales intelligence that helps them deeply understand their customers for faster deal closure.
Chapters
- 00:00 - Introduction
- 00:50 - Viva Sales overview and vision
- 07:47 - Viva Sales licensing
- 08:26 - Getting started
- 09:47 - Viva Sales features at GA
- 14:56 - Architecture review
Recommended resources
- Download presentation PDF - Viva Sales
- Learn how to install Viva Sales in Outlook and Teams from Install Viva Sales
- For an overview about how data is handled see Data handling in Viva Sales
- Learn more about the current Viva Sales features at Viva Sales help center
- Learn about the Microsoft vision for CRM in the Official Microsoft Blog
- Stay up on the latest announcements through the Dynamics 365 blog
Viva Sales is a seller experience application that enables sellers to use Microsoft 365 applications and Microsoft Teams to automatically capture, access, and register data into any CRM system, eliminating the administrative burden of manual data entry and giving sellers more time to focus on selling. By enriching the data set with customer engagement data from Microsoft 365 and the power of AI, Viva Sales empowers sellers with sales intelligence that helps them deeply understand their customers for faster deal closure.
Chapters
- 00:00 - Introduction
- 00:50 - Viva Sales overview and vision
- 07:47 - Viva Sales licensing
- 08:26 - Getting started
- 09:47 - Viva Sales features at GA
- 14:56 - Architecture review
Recommended resources
- Download presentation PDF - Viva Sales
- Learn how to install Viva Sales in Outlook and Teams from Install Viva Sales
- For an overview about how data is handled see Data handling in Viva Sales
- Learn more about the current Viva Sales features at Viva Sales help center
- Learn about the Microsoft vision for CRM in the Official Microsoft Blog
- Stay up on the latest announcements through the Dynamics 365 blog
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