Identifying the computer experiencing a problem

Important

This version of Operations Manager has reached the end of support. We recommend you to upgrade to Operations Manager 2022.

This article helps you answer questions such as I see an alert that says logical disk defragmentation is high. Where is it high?

How to identify the computer experiencing a problem

  1. Select the alert in the Active Alerts view.

    Screenshot showing Select alert in Results pane.

  2. Look in the Details section for the Path.

    Screenshot showing See Path in alert details.

    Notice that this alert also includes the affected computer in the Description.

  3. Select Windows Computers to view the state of the computer.

    Screenshot showing Windows Computers monitoring view.

  4. Right-click the computer, point to Open, and select Health Explorer:

    Screenshot showing Open Health Explorer.

In this illustration, you see that the logical disk fragmentation levels for C: and D: on this computer are in a warning state. Notice that the state rolls up to the Performance state for each disk, then to Hardware Performance for the computer, then to Performance for the computer, and finally to Entity Health for the computer.

Next steps